I wondered how long it would be until someone laid into me for being young.
I take it that I am the one in the wrong then purely because of my age?, and that people under 20 have no consumer rights, despite the fact I am paying for it.
Terrible experience with a local independent
- Thread starter ms500
- Start date
I wondered how long it would be until someone laid into me for being young.
I take it that I am the one in the wrong then purely because of my age?, and that people under 20 have no consumer rights, despite the fact I am paying for it.
- Joined
- Feb 8, 2007
- Messages
- 20,694
- Location
- Portsmouth, Hampshire.
- Car
- E55K SL500 E250X2 Smart44 Brabus Track car E450Cabriolet X350 Pick up
They would probably tell you to shove it and see you in court.
If you were a customer of mine.........(can't write what I really think)
Colin_b
MB Enthusiast
- Joined
- Jul 9, 2007
- Messages
- 1,779
- Location
- Leicester
- Car
- C250CDI (C320CDI & SLK350, Sold) & the Trusty Citigo
I think the problem is you are angry and frustrated, and that is showing in your posts. Chill a little, and look at alternative actions, such as pre booking a hire car or taxi to meet your passengers for example.
Think about how to deal with the garage when you are calm, there is a lot of good advice here, though you may not want to hear that atm. Your age is irellevant
davidjpowell
MB Enthusiast
I don't think anyone is saying that. I suspect that we all sympathise, but most of us have experienced that when jobs are complicated they can and do often overrun, it is just a fact of life.
There are lots of very knowledgeable and experienced people on the forum and they merely gave you the benefit of their advice.
You can get stressed with the garage, which will not change the fact that your are carless or you can try and find a soloution. I don't think you stand much chance of loss of earnings, and to be honest would not think it worthwhile to fall out with a good garage.
You remind me of my youngest brother at 18/19. He used to get very het up and warlike at the slightest inconvenience. I would love to say he's changed, but at 27 he is still the same!
You might mention at bill time that you were hoping for some adjustment - see where it gets you.
David
There are lots of very knowledgeable and experienced people on the forum and they merely gave you the benefit of their advice.
You can get stressed with the garage, which will not change the fact that your are carless or you can try and find a soloution. I don't think you stand much chance of loss of earnings, and to be honest would not think it worthwhile to fall out with a good garage.
You remind me of my youngest brother at 18/19. He used to get very het up and warlike at the slightest inconvenience. I would love to say he's changed, but at 27 he is still the same!
You might mention at bill time that you were hoping for some adjustment - see where it gets you.
David
A verbal contract is still binding in this country, thankfully.
prprandall51
MB Enthusiast
I would urge you not to do that.
Firstly, you won't win.
Secondly, you will be wasting everybody's time as well as your own.
Thirdly, you are fueling the compensation culture: "Something's gone wrong, who can I sue?".
I hope that when you calm down you will realise that you made an error of judgement and that, coupled to the slippage at the garage, has put you where you are now. It happens, that should be the end of it.
By the way, the comment about your age has arisen because a some of the posters here feel that your attitude to an everyday occurrence shows a lack of objectivity.
prprandall51
MB Enthusiast
That is correct. However, this is an oral contract. Nothing has been written down.
sweeney
Active Member
- Joined
- Jun 5, 2008
- Messages
- 149
- Car
- CLK 200K conv '03
Your age may be irrelevant, as if your attitude is wrong, your age may be a red herring.
Your inexperience is showing, which is linked to your age, but it sounds like you didn't take enough precautions to me given the importance of having the car back.
IanA2
MB Enthusiast
amwebby
MB Enthusiast
A verbal contract boils down to one parties word against another. When parties agree the terms of the contract by verbal statements, the binding terms of the contract are more difficult to ascertain. Did they really promise to have the car ready by the stated time and that they would pay compensation if it wasn't? I doubt it.
glojo
Hardcore MB Enthusiast
I'm not going to mention age, I am a great believer in saying what you mean and meaning what you say.I took my car into a local independent garage to have a leaky fuel tank repaired / replaced.
This was monday, and they told me it would cost £230 for them to repair it and be done by wednesday afternoon (today). On this basis I agreed to let them do the work, but they have just phoned to tell me it won't be completed until tomorrow afternoon.
I had to pick up some extremely important people from Bristol airport tonight, and thanks to this garage I am now carless and unable to meet them. My day ruined.
I am not in the least bit interested in their excuses; needless to say they won't be seeing a penny out of me and I will take them to court in order to seek some compensation for lost earnings.
I respect you for who you are and you have quite clearly stated you are not going to pay them a penny and if needs be you will take them to court!
Go for it and let us know how you get on.I am not in the least bit interested in their excuses; needless to say they won't be seeing a penny out of me and I will take them to court in order to seek some compensation for lost earnings.
I take it you have NEVER made a promise and through absolutely no fault of your own you have broken it?
regards
John
prprandall51
MB Enthusiast
That's precisely what a verbal contract is.
Sorry. Completely my fault. Wrong end of stick
I'm sure many a case has been won on the basis of a verbal contract, however, or there would be little point in having it part of British Law.
Ade B
MB Enthusiast
A cautionary tale..
It is a sad fact that I now expect pretty much everything to go wrong across the board and when it goes right it is a pleasant surprise..
I see it day in day out in my line of work.
My last dealings with an MB indy were nearly derailed by their supplier letting them down, but I was there at the time and so I didn't get the 'sorry mate' phonecall but could actually see what was being done to get round the problem at the time.
Happy to say it was resolved quickly and I wouldn't hesitate to use them again, anyway life is too short.
Ade.
It is a sad fact that I now expect pretty much everything to go wrong across the board and when it goes right it is a pleasant surprise..
I see it day in day out in my line of work.My last dealings with an MB indy were nearly derailed by their supplier letting them down, but I was there at the time and so I didn't get the 'sorry mate' phonecall but could actually see what was being done to get round the problem at the time.
Happy to say it was resolved quickly and I wouldn't hesitate to use them again, anyway life is too short.
Ade.
The G.F.P
MB Enthusiast
seriously never trust a garage to get work done on time and you wont go far wrong (they dont do it on purpose)
if i needed work doing on my car and they said it would be back on the afternoon of when i need to do something important id put the repair off untill i can allow an extra day or so delay
its true you live & learn, just look at it as a life experience then ring them and explain calmly that you need to pick people up and how can they help resolve this issue
if i needed work doing on my car and they said it would be back on the afternoon of when i need to do something important id put the repair off untill i can allow an extra day or so delay
its true you live & learn, just look at it as a life experience then ring them and explain calmly that you need to pick people up and how can they help resolve this issue
Dieselman
Banned
- Joined
- Jul 13, 2003
- Messages
- 34,199
- Car
- Peugeot 403 Convertible
This one would be hellishly difficult to prove I think. I would hazard a guess that they didn't agree that the work would be guarenteed finished by today and accept there would be penalties if not.
They probably gave an ESTIMATE of how long the job would take. That's not a contract.
The only contractual obligation is for them to repair the tank, fit it and take payment.
