I'm sure the data is the issue. I don't have COMAND, but I did subscribe to the TomTom Traffic service (GPRS) for a year and found similar issues. Although being able to browse text information about an incident was often useful - heading back to the Eurotunnel we got stuck in a jam in Belgium (funnily enough!), looked at the info which said "accident now cleared" and sure enough we were moving in a few minutes.