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W211 Command CD/DVD MP3 unable to play

Havelockkid

New Member
Joined
Nov 27, 2011
Messages
5
Car
E320 CDI
I thought i had this one solved late last year with a simple remove and replace the fuse and then a visit to Surrey to have heated seats installed where they kindly used a cleaning disk which got the unit working again. Back again with the same problem. Any CD/DVD inserted gives the on screen message "DVD error".
It seems that the disks are not being read correctly and is this symptomatic of requiring a new unit as maybe the laser has given up the ghost or is there a simple fix? I'd welcome any thoughts at this point.
 

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