w212 (2014)online command system

[Adrian91]

Can anyone help with my online command system fitted to the e220 bluetec Mercedes (2014).

I tried to use an american region dvd today so went into engineers mode and changed the region from 2 to 1. this didn't work so went and changed the European/japan/US mode but this didn't work either. So I tried to change it back again but it is now greyed out and no longer available to change.

When I scrolled to the next page it says I have 0 attempts left at changing the region. It is now stuck on the US region and I can no longer get DAB radio or enter addresses in navigation as it asks for state and province for America only

Can anyone please help?

 

[richard]

Its going to have to go onto proper Online Xentry, and be re-coded and possibly re-flashed.

You are probably in the position you can no longer change the region code of the DVD player. The firmware in the actual drive of the player is what normally limits region code changes to 4. My assumption is that you or someone else has done this before - ie used 2 changes by changing from 2 -> 1 and then 1 -> 2, and the 2 changes you just did take you down to zero. This is the same on all DVD players i've seen, unless you re-load the drive firmware with hacked stuff (and theres no chance of a hack for the drive in the COMAND).

Your other issue is you've most likely voided the warranty on the COMAND, since Mercedes are very good at looking at the returned COMANDs to see if they have been played with in engineering mode. (and at one point MB dealers were making you pay for the unit until there had been a sucessfull warranty claim)

Speak to Alfie @ Mercedes Retrofit Specialist - Comand.co.uk he should be able to get it working again, but I imagine it now on Region 1 for DVD playback.

Richard

 

[Adrian91]

Oh no! that will teach me not to mess around ever again. (at least this is a warning to others to be more careful)

Many thanks for telling me the score on this Richard, I guess I will contact Alfie and see what happens.

Thanks again for you knowledge and input.

 

[Alfie]

Can anyone help with my online command system fitted to the e220 bluetec Mercedes (2014).

I tried to use an american region dvd today so went into engineers mode and changed the region from 2 to 1. this didn't work so went and changed the European/japan/US mode but this didn't work either. So I tried to change it back again but it is now greyed out and no longer available to change.

When I scrolled to the next page it says I have 0 attempts left at changing the region. It is now stuck on the US region and I can no longer get DAB radio or enter addresses in navigation as it asks for state and province for America only

Can anyone please help?

Sounds like the region has been played with a few times as region says.

If you want us to recode/flash the system then it should at least get it back to european spec and hence your DAB etc will re-appear. 01276 474900 if you want to book it in. Cant guarantee we can sort the DVD player though.