Who sold you your car?

[jeremytaylor]

What's so bad about Mercedes Direct? I found mine on eBay (but completed the transaction as a standard private sale). The chap whom I bought it from had obtained it from Mercedes Direct 10 months/3k miles previous. He gave me his invoice - I paid him 5k less than he had bought it for...but he had spent a princely sum on fitting AMG bumpers, 18" wheels and other bits.

This sums up one of their problems - overpriced.

When I was looking for my E-class, I enquired about a car Merc Direct had and I explained what options I 'needed'. They called me down to look at a car which, before I went I knew was £6,000 over budget despite being 6 months old with 10,000 on the clock. Over the phone they gave me the firm impression that they were very willing to do a deal on the price and would fit the options I wanted, so I popped down. After a 5-minutes round the block it turns out no such deal was forthcoming and that they were only going to give me bottom book for my C-class as a trade in. Maybe they get commission for test-drives rather than sales?

I eventually found the car I wanted (1 month old, 300 miles on the clock) at the price I wanted to pay at a main Merc dealer who also gave me a good trade-in figure on my old car. Good service, although still waiting for the boot liner to appear.

 

[mergli]

This sums up one of their problems - overpriced.

My CLK was very competetively priced from MB Direct Manchester, equivalent to private sales of similar spec/miles but with a warranty!. They have provided an excellent service so far (I have had it in for a couple of problems) and I cannot fault them (yet).

 

[Mactech]

Dealer or direct

My C180 was bought new at the local dealers, who matched the best broker price, and my E220 CDI was from Direct and 5 months old.
I thought they had made a mistake with the price as it was '000s under similar cars, and they gave me what I would have put my p/ex up for privatly.

So either way I have been happy. But they still need servicing.....