C350e owners club

[hyp3rtoo]

The user guide is hilarious. Do you think the temperature may have been too hot or too cold for the system to work. If so, wait for the temperature to change. Really?

The questions I've seen people asking about this online seem to be for systems that use a DVD reader ("wipe the condensation off the disk"), but I think the C350e uses a hard drive.

I still use TomTom on my phone. Good luck!


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Yeah the guide has been next to useless. Nice moderate temperature here, only thing I can think of is the connection to the ariel has worked loose with the rough roads. The traffic sign assist guide suggests you should clean your windscreen in case the camera can't see the signs. Screen is dirty but the section with all the sensors is perfectly clean.

Trip to the dealer it is then! Their initial thoughts weren't much better than the guide 'perhaps you're in an area with no signal' - what good is gps that requires a signal to work!!

 

[paulhx]

The one that resets all your settings. Haven't found another route yet, even calling Benz and they only suggested switching the car off for a while...

I have had freezes a couple of time and these have been resolved by holding in the eject button until command restarts...

 

[haze20]

Delivered Wednesday on the trailer, Polar White with PP and Privacy.

Wanted the Estate but went for the higher specified saloon instead due to BIK.

Loving the colour with black roof, comfort and quality improvement over the BMW 320d Touring before but the space reduction is going to take a little getting use to.

Sports Plus is a daily use for me and I use it on spirited uphill sections to save battery (well that's my excuse) and I am averaging 100 mpg over a 21 mile commute! Couldn't be happier.

Longer journeys not completed yet, just have to hope that expenses cover the cost.

£200pm tax saving was my biggest draw for this great car. Looking forward to many more miles.

 

[dtj1987]

[emoji7] looks so good. Eagerly awaiting my delivery in mid November. Just gutted I missed the amg version.

Anyone know if the amg trim means it wouldn't qualify for the government grant?


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[wivenhoe]

[emoji7] looks so good. Eagerly awaiting my delivery in mid November. Just gutted I missed the amg version.

Anyone know if the amg trim means it wouldn't qualify for the government grant?


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The trim version has nothing to do with the Grant - it's purely on emission and electric range.

 

[Dodgy]

There are two criteria for the grant:
1. Emissions
2. Price
The wheel size on the AMG line means the CO2 emissions are too high to qualify. You'd need to specify 17" wheels. I thought the price was an issue as well, but the cap is £60k. So as long as you put little alloys on it, you'd be fine. Not sure that would look right though...

 

[Hicksy]

I love this car. Six months in and I still smile to myself every time I get in. Regarding some points earlier about low battery, I found the following in the manual:

Hybrid vehicles and PLUG-IN HYBRID vehicles: if battery charge is sufficient, the high-voltage battery can also supply the 12 V battery. This only happens if the battery charge of the 12 V battery requires this, e.g. after using electrical consumers for an extended period with the engine switched off. As the on-board voltage is continuously monitored this can also be performed when the engine is switched off. The battery charge of the 12 V battery and the on-board voltage are thereby kept stable for longer.


I do lots of short journeys mostly on electric but with short ICE bursts when I can't resist so I'm likely to be running the 12V battery down with lots of stop-start and no long ICE runs to top it up. Not had any issues yet but can anyone confirm that the car is smart-enough to shut-down hybrid operation and force ICE use when both batteries are low? It could be that I'll never have a problem because the HV battery is regularly charged so will top-up the 12V when required. You folks that don't charge might bear this in mind.

I'm fascinated by all the permutations this dual-drive tech can throw up.

 

[Dodgy]

I love this car. Six months in and I still smile to myself every time I get in. Regarding some points earlier about low battery, I found the following in the manual:



Hybrid vehicles and PLUG-IN HYBRID vehicles: if battery charge is sufficient, the high-voltage battery can also supply the 12 V battery. This only happens if the battery charge of the 12 V battery requires this, e.g. after using electrical consumers for an extended period with the engine switched off. As the on-board voltage is continuously monitored this can also be performed when the engine is switched off. The battery charge of the 12 V battery and the on-board voltage are thereby kept stable for longer.





I do lots of short journeys mostly on electric but with short ICE bursts when I can't resist so I'm likely to be running the 12V battery down with lots of stop-start and no long ICE runs to top it up. Not had any issues yet but can anyone confirm that the car is smart-enough to shut-down hybrid operation and force ICE use when both batteries are low? It could be that I'll never have a problem because the HV battery is regularly charged so will top-up the 12V when required. You folks that don't charge might bear this in mind.



I'm fascinated by all the permutations this dual-drive tech can throw up.

I'd not spotted this little nugget.

It sounds like the HV battery can directly charge the 12V battery and apart from the occasional technical fault, it seems that the car does a respectable job of keeping the HV battery charged.

I think there's a lightly more mysterious question about keeping the engine in good nick when the car does a lot of electric miles. Mine and others have had days when they have used the engine when electric mode is available - maybe to keep the fuel and engine from losing condition...


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[hyp3rtoo]

Took my mystery sat nav issue to the dealer yesterday. 'Product specialist' equally perplexed and has never seen it before.

So now booked in for investigative work Friday. Shall see what's up!

 

[Dodgy]

I think the product specialists are the newbies who are told "you will help set up Mercedes Me for the 1% of our customers who are interested. And take these online training courses so if anyone has a problem we can pass them to you because none of us gives a hoot"


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[karldukes2]

Sooo.

3 months into ownership, charging point at home. Typically getting 40-50mpg on "usual" usage (10 mile commute, 10 miles other) Daily. Just did a midlands-cornwall run (350m each way), got 38mpg down taking it easy, 32mpg on way back with foot down.

However... here is a question I can't see the answer to in the Oh So Useful owners manual.

C350e estate, Drive assist package.

When using disctronic+ as a cruise control replacement, i get a series of red lights around the speedo. They usually go as far as the speed i have set, but the rest of it is a mystery.

Does anyone have any idea what they represent ? (I initially thought they were from-to speed range, but that isnt the case)

 

[Hicksy]

Sooo.

3 months into ownership, charging point at home. Typically getting 40-50mpg on "usual" usage (10 mile commute, 10 miles other) Daily. Just did a midlands-cornwall run (350m each way), got 38mpg down taking it easy, 32mpg on way back with foot down.

However... here is a question I can't see the answer to in the Oh So Useful owners manual.

C350e estate, Drive assist package.

When using disctronic+ as a cruise control replacement, i get a series of red lights around the speedo. They usually go as far as the speed i have set, but the rest of it is a mystery.

Does anyone have any idea what they represent ? (I initially thought they were from-to speed range, but that isnt the case)

The manual does describe these red bars as showing the range between the speed you have set for Distronic and the current lower speed of the car ahead which it has detected and is slowing you down for. Like you, I've seen some anomalies with this which I haven't figured out yet but the manual goes on to say that it will also detect cars in the fast lane. This suggests to me you could have a range of red bars and be happily motoring along with the needle floating around in the middle of it if you are undercutting a slow-moving fast lane. I'll be looking to see if this is true next M25 trip. Any other theories?

 

[Delboy77]

Has anyone used the iPhone app, what can/does it do? I will get my 350e on Nov 18th, can't wait


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[Dodgy]

Has anyone used the iPhone app, what can/does it do? I will get my 350e on Nov 18th, can't wait


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Here are some screenshots of the iPhone app. Strangely, the mobile website is more useful...

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[CaptainChaos]

You need to pump your rear tyres up.

 

[Goldngin]

The iPhone app looks more detailed than what I get on either my iPad or Windows phone.

 

[Flyingpig73]

Same info on the Andriod App.

It is useful, but I also have a shortcut on my phone to the website as you can do more on the website.

This came in relaly handy the other day. The wife was lost (even with the sta nav) went online, tracked where she was, got her back on the route - so the car tracking was helpful.

 

[TheCorm]

How is everyone finding the electric range now the temps are dropping?

Today commute in breakdown.....

- Plugged in at 07:20
- Set charger to 13A
- Activated Pre-climate
- Unplugged and left at 07:50ish with charge at 100%
- 21 mile journey
- 0 miles electric came up after 8 miles!
- Total engine off 12 miles
- 61.4mpg
- 98% Acceleration / 76% Coasting / 95% Constant ratings

In the summer I would get 110 - 150mpg for the same journey, traffic was a bit worse today, if it had been better I reckon it would have been around 70mpg.

 

[CaptainChaos]

It's certainly had an effect on battery range.
I was at 60% when I would normally be 75-80% on my usual journey.

I leave my charger plugged in all night, and set my departure time 40 mins before I actually want to leave. The car is still warm - and this morning de-iced! - but it brings my charge up to 100%. Any shorter than this, and it doesn't always come back to 100%.

 

[derekthetree]

My MPG this morning was terrible, (frosty east coast morning)!

My far to complex spreadsheet showed I picked up probably 5 MPG over the summer compared to last winter. I fully expect to drop back down again this year.