miro
MB Enthusiast
I'm certainly not defending the dealers on this issue, but on the other side of the debate, I'm grateful that I can upgrade my equipment to the very latest specifications.
The final straw for one of our neighbour's selling their Jaguar was when they had to pay in excess of £250 for a software upgrade to the gearbox.
Less than £10 is not the end of the World and I'm fairly confident that if the dealership had the CD, they would install it. Everytime our vehicle has gone to the workshop it has always had the very latest service upgrades installed. I have never asked for these, never checked to see if they were done. I have been informed this issue is not a required servicing requirement, I have asked on this thread for other folks experiences.
It is easy to suggest a garage should do something for nothing, but I wonder how many of us would work for nothing, or actually pay to work on someone's car?
John
Adding 5 pounds to the cost of the oil change and running the update as the oil gets sucked out may seem just a little too obvious.