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Mercedes GLC Clonking and juddering on near full steering lock

I have experiance of this judder on many many Mercedes from the 90's until now. My C43 (2000) model does it.
I've driven many Mercedes and many other makes of car, with none of them having this characteristic.

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I've driven many Mercedes and many other makes of car, with none of them having this characteristic.

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I'd owned several (8) Merc's from the 90's - 00's none have ever done this. This, as in the vid posted of the GLC or can I relate to the comments on the C43 thread. In actual fact I've never had any car do it let alone Merc's and that includes others that I drove from Audi Quattros, Subaru's to Land Cruisers. Nor have I ever read about the motoring press commenting on it previously and it must be a noticeable issue for the likes P.H./Autocar to write about it twice, once being a dedicated article on the problem.

Sure, maybe any car can have a slight degree of this issue including two wheel drive cars but I doubt very much the problem is to the degree of GLC's and C43's.
 
I'd owned several (8) Merc's from the 90's - 00's none have ever done this. This, as in the vid posted of the GLC or can I relate to the comments on the C43 thread. In actual fact I've never had any car do it let alone Merc's and that includes others that I drove from Audi Quattros, Subaru's to Land Cruisers. Nor have I ever read about the motoring press commenting on it previously and it must be a noticeable issue for the likes P.H./Autocar to write about it twice, once being a dedicated article on the problem.

Sure, maybe any car can have a slight degree of this issue including two wheel drive cars but I doubt very much the problem is to the degree of GLC's and C43's.

+1

I've been willing to dedicate most of my disposable income on cars over the last 40 years, and between me and my various SWMBO's have taken delivery of over 50 brand new cars over those years, and nearly as many used ones.

Many of which have been 4WD, inc LR, RR, Jeep, Dodge, Audi, Merc, Suzuki, Honda, Toyota, and others.

I have noticed the slight/mild phenomena before, but never ever to the extent displayed by C43's, GLC's.

Unlike many who seem to want to dismiss this issue as normal, I've driven both the C43 and GLC's and experienced it myself. It is a fault. It's far far worse that the mild issues that some try and compare it with.

MB themselves confirm it is a fault. They just argue that its only effect is on comfort.

I have no ax to grind on this, I'm not an owner of one, thus not 'emotionally involved', and can be objective (ok so it's still my opinion).

It's interesting that in a recent test of a BMW 320D X-Drive by Evo, they complained that it 'had the turning circle of a supertanker'. Maybe this is how BMW have avoided the problem. In my first post on this subject having borrowed a C43, I commented on how tight the turning circle was, so with the (compromised RHD) technology they are using, maybe you can't have a tight lock without the judder?
 
May be this is related? (apologies if mentioned before, did not go thu all posts)



Alert number: A12/0083/17



Category: Motor vehicles



Product: Passenger car



Brand: Mercedes-Benz



Name: GLE, M-Klasse, R-Klasse



Type/number of model: EC type-approval: e1*2007/46*0598*13ff, e1*2001/116*0341*17ff, e1*2007/46*0826*07ff type according to EC type-approval: 166, 166 AMG, 251



Batch number/Barcode: The vehicles in question were manufactured between September 2014 and March 2015.





Risk: Injuries



The axle screws on the front/rear axle may not have been correctly secured which could lead to an overload on the remaining screw connections on the axle concerned. This overload may result in the rupture of the screws and under certain conditions, in loss of control over the vehicle.



Measures taken by economic operators: Recall of the product from end users (By: Manufacturer)
 
May be this is related? (apologies if mentioned before, did not go thu all posts)



Alert number: A12/0083/17



Category: Motor vehicles



Product: Passenger car



Brand: Mercedes-Benz



Name: GLE, M-Klasse, R-Klasse



Type/number of model: EC type-approval: e1*2007/46*0598*13ff, e1*2001/116*0341*17ff, e1*2007/46*0826*07ff type according to EC type-approval: 166, 166 AMG, 251



Batch number/Barcode: The vehicles in question were manufactured between September 2014 and March 2015.





Risk: Injuries



The axle screws on the front/rear axle may not have been correctly secured which could lead to an overload on the remaining screw connections on the axle concerned. This overload may result in the rupture of the screws and under certain conditions, in loss of control over the vehicle.



Measures taken by economic operators: Recall of the product from end users (By: Manufacturer)

On the face of it this appears an unrelated problem confined to vehicles manufactured in the USA. :dk:
 
I agree with HumberMart, the GLC has something very wrong with it. Mine is Feb 2016 and by June it was jumping and banging early on it just dragged a bit on full lock. Of course I was told it was normal!
It is not tyres, it is geometry or possibly the drive shafts locking on full or near full lock. I too have had may varied cars and 5 from MB and sorry to have this GLC.
This is not normal for any car or jeep at all it is too extreme, I have had cars with extreme geometry ( Race cars) if any did this I would not take to the track.
The GLC is MB's Samsung S7 but handled much worse. I fear the only action is to get ride of my GLC if I can and warn any others off buying a GLC or any other MB car, as the response to this serious issue is deplorable.

I do actually feel sorry for the dealers in this case as MB are leaving the issue to them when it is a design issue the LHD to RHD conversion was botched!
Really as MB will thus far not fix the GLC they should give us all our money back and remove the GLC from sale.
If you think this is harsh then you don't drive a GLC or have very low mileage
 
I agree with HumberMart, the GLC has something very wrong with it. Mine is Feb 2016 and by June it was jumping and banging early on it just dragged a bit on full lock. Of course I was told it was normal!
It is not tyres, it is geometry or possibly the drive shafts locking on full or near full lock. I too have had may varied cars and 5 from MB and sorry to have this GLC.
This is not normal for any car or jeep at all it is too extreme, I have had cars with extreme geometry ( Race cars) if any did this I would not take to the track.
The GLC is MB's Samsung S7 but handled much worse. I fear the only action is to get ride of my GLC if I can and warn any others off buying a GLC or any other MB car, as the response to this serious issue is deplorable.

I do actually feel sorry for the dealers in this case as MB are leaving the issue to them when it is a design issue the LHD to RHD conversion was botched!
Really as MB will thus far not fix the GLC they should give us all our money back and remove the GLC from sale.
If you think this is harsh then you don't drive a GLC or have very low mileage
I have felt ever since I got my GLC, that even though it looked good from the outside, too many quality issues existed... It feels that this car was done on the cheap and we are seeing the consequences of it.

examples:

those bloody parking sensors going off all the time when driving in traffic or triggered by the exhaust of another car or a leaf blowing in the wind... Other 2016 Mercs that I have driven don't have the issue...
- I've since been told the sensors used on the GLC differ to others used in Merc Cars.

When the parking sensor didn't detect a large skip, that I hit right on the parking sensor... Even though a 8 year old cheap ford, performing the same maneuver saw the object from miles away.

Of cause, the juddering issue, plus many more I've posted the other day in another thread.

Some people may think that I expect too much, but i'm sorry when you pay 46k, in this day and age, for such a prestige car, you expect.



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those bloody parking sensors going off all the time when driving in traffic or triggered by the exhaust of another car or a leaf blowing in the wind... Other 2016 Mercs that I have driven don't have the issue...
- I've since been told the sensors used on the GLC differ to others used in Merc Cars.

When the parking sensor didn't detect a large skip, that I hit right on the parking sensor... Even though a 8 year old cheap ford, performing the same maneuver saw the object from miles away.

Did you hit the large skip with some force when the parking sensor didn't detect it?
 
Did you hit the large skip with some force when the parking sensor didn't detect it?
I tapped it, but still caused over a £1000 damage.

It was a tight reversing action, at an angle, between 2 cars left and right, the rear sensors didn't detect the skip behind.
I have since found that often the rear sensors fail to detect even cars, so don't trust them anymore.

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A website has launched to aid those owners affected to group together and collate securely information.

https://www.mercedescrabbing.org

It would be good when those affected register to aid communication across the various online communities.
 
This is was put up today by a first time poster in a similar thread running on GLCforums.com:

"I've been told today, 6/2/17, by Lookers, the dealer I bought my GLC from, that there is an internal Mercedes notification that has been distributed stating that prospective customers are to be demonstrated the vehicle and asked to sign a disclaimer. This to me, at least is an admission of the problem. There is meant to be a 'public' notification on the 17/2/17. I am in the process of returning the vehicle on the basis that I was not told about it when I bought it and would have not gone ahead with the purchase had I been."

Outrageous! :crazy:
 
This is was put up today by a first time poster in a similar thread running on GLCforums.com:

"I've been told today, 6/2/17, by Lookers, the dealer I bought my GLC from, that there is an internal Mercedes notification that has been distributed stating that prospective customers are to be demonstrated the vehicle and asked to sign a disclaimer. This to me, at least is an admission of the problem. There is meant to be a 'public' notification on the 17/2/17. I am in the process of returning the vehicle on the basis that I was not told about it when I bought it and would have not gone ahead with the purchase had I been."

Outrageous! :crazy:

I've now seen that waiver. If I had to sign that when I bought mine, I would walk out of the showroom laughing at the sales person. What a mess by Mercedes, what a mess.
 
I've now seen that waiver. If I had to sign that when I bought mine, I would walk out of the showroom laughing at the sales person. What a mess by Mercedes, what a mess.

The copy I had seen was a camera phone image, however the website mercedescrabbing.org has been forwarded a full branded copy of that letter.

For those who are still interested in this car, just take a look here at what Mercedes-Benz UK will ask you to sign when you buy one.

https://www.mercedescrabbing.org/2017/02/07/official-mercedes-tyre-skipping-waiver/
 
The copy I had seen was a camera phone image, however the website mercedescrabbing.org has been forwarded a full branded copy of that letter.

For those who are still interested in this car, just take a look here at what Mercedes-Benz UK will ask you to sign when you buy one.

https://www.mercedescrabbing.org/2017/02/07/official-mercedes-tyre-skipping-waiver/

You couldn't make this up. BMW, Audi, Volvo & Lexus dealers must be laughing their heads off.

It's really smacks of, if you don't like it don't buy and we don't care.
 
You couldn't make this up. BMW, Audi, Volvo & Lexus dealers must be laughing their heads off.

It's really smacks of, if you don't like it don't buy and we don't care.

It would present an interesting marketing opportunity for a greatly discounted group buy to get those affected owners out of there Mercedes and deflect to another brand. Based upon registered owners alone that would present a £2.7M opportunity. If you then take into account those who say they wouldn't get one as well, we are talking about an additional £7.2M opportunity.

So we are looking at a £10M sales problem already. Sure not that great in the grant scheme of things, but not to be sniffed at either.
 
The waiver is not consistent with what people have been told.

People have been told the issue is solely due to them not following the manual when it says winter tyres should be fitted for temps below 7c.

But the waiver now says it gets more prominent at lower temps. extrapolating that, it means that the issue is there at all temps.

"tyre skipping" and "slight juddering" are non-technical terms, merely describing the obseverable effect. Neither term actually describes what is happening or why.
 
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Went four floors up in a multi storey carpark yesterday with tight turns around 3*C never had an issue, the only surfaces I have felt anything is in a couple of similar car parks with shiny wet concrete surfaces.
 
Went four floors up in a multi storey carpark yesterday with tight turns around 3*C never had an issue, the only surfaces I have felt anything is in a couple of similar car parks with shiny wet concrete surfaces.
It does seam surface/grip/gradient dependant, concrete can be very grippy, though in the Oracle carpark in Reading, with concrete curved ramps, my front wheels were like on ice, skipping/sliding all over the place and this was mid summer!


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