prprandall51 said:
The one I really wanted - and could not have on a UK car - was the auxillary heater. Thereofre, any information you find on this subject would be gratefully received. It is something I definitely want in time for next winter.
Thanks in advance
Philip
Dear Philip and John,
The story starts really with the wish to have Webasto auxiliary heaters for our two care, our new A-class and the E-class we're just about to get. My wife uses the A-class, amongst other things, to take our little 2-year old to nursery in the mornings. We wanted to have the aux heater so that the car was warm to get into and our child's clothing could be appropriate to the WHOLE journey; also, of course, to ensure that the engine was warm first and to reduce fuel consumption (although it uses fuel to heat the water, it's much more efficient than running the engine).
Anyway, I made equiries, firstly of Mercedes. As you probably know, in the continental specification you can order option 228. The operation of this is detailed in the on-line abridged manual for the car - but includes both a timer and a teleswitch on a kind of keyfob. I basically asked whether it was possible to fit this to a UK spec vehicle. The answer, from Mercedes UK and Europe, was that they couldn't factory fit this as it was only suitable for LHD models - BUT they do approve installation by aftersales companies, such as Webasto - who make the units for the spec 228 continental option.
An interesting diversion here is that when I asked Mercedes UK why they didn't offer the option here, the reply was that they had decided not to offer certain things that were available on LHD models as the cost of adaptation didn't make sense for such a limited market. The aux heater was obviously on this list and another was 4-matic. I told them, were it available here, I'd have had that too! It's interesting to have a look at the German price list on the web and see what we're missing. Anyway, back to the auxiliary heater.....
Webasto have agents around the UK - including Vehvac in Edenbridge, which would be my nearest installer. I was told by Webasto that this company did a reasonable volume of work, and were good at dealing with any difficulties, particularly the peculiarities of adapting the installation to a RHD fit. They were very helpful, but at the time of my enquiry - early November last year - there wasn't yet a kit for the new A-class, but they said that the E-class would be no problem. They offer three methods of operation - timer, remote fob (2 types: one exactly as per the Mercedes manual and the other offering more sophistication such as remote timer programming and temperature selection; but both of which will operate at up to 100m) and the most sophisticated - operation via a GSM receiver in the car. The latter option allows you to use your cellphone or home telephone, via voice messages and keypad operation, to programme a timer, or directly activiate or deactivate the heater. Obviously the range of this control is global. For someone arriving back at a station, this is clearly the only real solution.
Cost of supply and fitting for these systems is around the £1200 mark, so not cheap, but then again the 228 option factory fitted isn't cheap either.
To cut a long story short, I was told that on the 1st December a kit would be available for the A-class and Webasto said that they'd deliver one to Vehvac for installation in our car ASAP. As of today, I've chased every few weeks, and been told that they'd let me know. I'm still waiting for a reply, or any notification that they system has arrived. So, I'm not too confident that it'll ever turn up now. Maybe in time for next winter!!
I'm going to keep pursuing this one, as I think this is a very sensible addition to the car. I'll be chasing them again soon, and then of course, there's the E-class. I'll probably leave installation of that one until the Autumn, as I want to flush out any teething problems first (avoiding the dealer having any recourse to suggestion that the Webasto installation has caused the problems).
I'll let you know how I get on.....
All the best,
Simon