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Wasting the time of an Indy

If you keep the tank full and laminate/stick a notice in it saying that:

This car is loaned free of charge please either.

  • Return it with the tank full

    [*]If you do not have the time to refuel, please advise us how much you have used to the nearest quarter of a tank and we will add it to your bill.
    All petrol charges will be calculated to the nearest quarter of a tank.
We need to reclaim these costs in order to continued providing this free service to our customers.

My thinking is that whilst many seem happy to diddle others, those types are not so happy at being diddled, and they will ensure they re-fill to ensure that they are not done out of three quid.

Just my 3 quids worth :D
 
BlackC55 said:
One of the most frustrating issues I have is customers not re-fuelling the loan cars I have. Some just refuse to do it. I only charge a fiver to cover the insurance and maintenance!
Click to expand...

Charge by the mile olly. The only way to do it fairly.
 
Name and shame if a forum member.

See you Thursday Olly, i still owe you payment for multiple jobs done, :fail....:D LOL
 
But not the milage ;-)

I always remember this being an issue at the main dealer, most people just expect there to be fuel in the tank and certainly don't expect to have to put fuel in when there finished, madness.
 
Auto-mobile said:
But not the milage ;-)

I always remember this being an issue at the main dealer, most people just expect there to be fuel in the tank and certainly don't expect to have to put fuel in when there finished, madness.
Click to expand...

At main dealer prices not only would I expect free petrol, but I would expect it to be 99 Ron pumped in by a ravishing beauty :D
 
IanA2 said:
What's odd about it :D

Seriously though, it would be a real pain having to record the milage all the time.
Click to expand...


It's a trade off between popping out and noting the mileage and doing a quick mileage x pence calc, and paying maybe £70 a week for a tank off fuel? Whatever the indy prefers!

If using Excel for invoices you'd only have to enter the mileage and a formula would do the calc, and you could put a macro in to keep track of the mileage ready for the next invoice where it's needed.
 
BlackC55 said:
That's what we do.

They still refuse. I've tried everything.
Click to expand...


I hire cars a lot, as I travel around the world. I use various hire companies (mostly Avis) as I use points (air miles).

What they do is this.

Supply the car full of fuel.
Clearly state, and you sign that you will bring the car back full....or
For each Litre not replaced as the car was not returned full, they charge a fixed fee per litre (twice the cost).
A credit card is used to secure the car, and acts as a deposit for any missing fuel or heaven forbid, damage etc.

You can bet everyone brings it back full, and those that don't. . get billed twice the amount. I don't complain as thats the conditions I am allowed to use the car.

"due to a minority abusing our generosity supplying a free loan car, and not returning the car with any fuel, we have to now introduce a policy governing our loan terms and conditions" Fuel will need to be paid for blah blah...

Just a thought. .
 
Yes Full tank when returned.
 
I suspect a full tank on return is more aggravation for the garage as they don't want to be making multiple trips to the filling station to ensure the tank is full to start with, then having to top it off again.
For a rental company ti is their business, so they put time into it.

I would just go with noting the tank and mileage reading on departure and return and leaving the tanks as empty as possible all the time.

I always put fuel in, I even did on a test drive recently, though it was 80 miles.
 
Think the best idea is only put 2 gallons of fuel in and ask it to be returned likewise plus have this stated on posters around the work place and also on invoices, estimates and
if they quibble you have made it clear in writing so 2 gallons of said fuel will be charged for end of


Clive
 
When i had a company car and had to get a hire car these always had to be returned full (i did have a fuel card so wasn't much or a problem) I hired a van last year for the day and all i had to do was have sure it comes back with the same amout of fuel, but i done about 30miles i thought the fuel gauge hadn't moved but as i know i had used fuel i put in £5. The gauge then showed more than it started with lol. I think the best practice is keep it full and when its returned it should be full. if not then you charge £20 per 1/4 tank that its missing. After all the cars are checked when they come back for damage so a quick look at the fuel gauge takes seconds

Just my Thoughts
 
Charge a tenner per day as than use the £5 extra to cover fuel. I think that's fair tbh and I wouldn't argue paying £10. You can't get a hire car for less than £30 quid per day.
 
I've tried that. The thing is sometime the car(s) will do 200miles in a day. Both were out today. A combined mileage of 150ish.

Some people grumble at being charged a fiver!

I have come up with a plan to get this sorted.
 
Why do they grumble? Your not a car dealer!!

Sadly the MB badge brings out bell ends who wants everything on a stick..

Take a deposit? If said car not returned with said fuel you keep it?
 
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