2007 CLS63 Torque Converter Failed!!!

[Gav78]

For the people saying they wouldn't pay etc i should point out that I myself am not happy about paying and have kicked up a serious fuss with Mercedes but was ultimately unsuccessful. It pained me to pay the bill but having done so i just want to enjoy the car. It shouldn't be forgotten that I did manage to negotiate a £2k discount on the bill with the dealership, the original bill was for £7,250.

It's easy for other people to say they would do this, wouldn't do that, i just hope those people never have to find themselves in my position. The notion that I just accepted the cost and paid it isn't the case, I just didn't go on about what was going on in the background on here. I'm ****** off at the whole situation but at the same time it's not the end of the world either....

 

[ChrisCLS55]

For the people saying they wouldn't pay etc i should point out that I myself am not happy about paying and have kicked up a serious fuss with Mercedes but was ultimately unsuccessful. It pained me to pay the bill but having done so i just want to enjoy the car. It shouldn't be forgotten that I did manage to negotiate a £2k discount on the bill with the dealership, the original bill was for £7,250.

It's easy for other people to say they would do this, wouldn't do that, i just hope those people never have to find themselves in my position. The notion that I just accepted the cost and paid it isn't the case, I just didn't go on about what was going on in the background on here. I'm ****** off at the whole situation but at the same time it's not the end of the world either....

Gav, everyone is different. Me, again personally, I'd wage war if that's what it took and would be happy slogging it out, but that's me, even if it was futile. You have done well to negotiate a deal of sorts and I know where you are coming from, you just want your car and to enjoy it which is what you bought it for so again all the best with it. I hope my post didn't offend you btw as again, we are all different and I'm sure you are doing what is best for you and that's getting the car on the road, putting that smile on your face and enjoying an AMG Merc.

I've bought vans in the past that needed stupid money spent them just to keep them on the road so I know all about these issues. I ****** and moaned at the costs, but I totalled the value of what the van meant to our business and it worked out that yes it was a huge cost to bear to fix, but the van being used made the company lots of money so it was worth it in the long run.

I now look at cars in a similar way. My car was £17.5K when bought (probably a few K more than it was actually worth) and I've probably spent over 3K on it since I've owned it (over 3 years) which is money I will never ever recoup or even get close to.

But so what, it's a car I bought for me, to enjoy, to love and money really is just paper and you only live once. My car may be over 10 years old and be more expensive to maintain than most cars, but I'm driving around in a car that cost almost 90k new after options and that not many can match in terms of performance, looks, comfort and even toys. You HAVE to pay a premium for such a thing.

I'm probably going to spend 3k this week alone on mods and other stuff and again I'll never get that back, but so what, I love my car and it's worth it as a famous advert would say...

 

[John]

Obviously I get why some would want to pursue this and even think they might, but despite the history of the car and somewhat recent work, it is 10 years old and I think you'd be lucky to come away with much more than MB already offered as goodwill.

If you pursued, you would then have to factor in your own time, money and hassle on top.

You'd probably have to get an independent engineer to assess what may or may not have happened from the work which is thought to lead up to this failure - which is supposition.

Don't forget the case of a guy called Robert on here who has pursued at great length and cost - MB for a major f-up on their part and that has not reached a satisfactory conclusion for him based on the last post I remember - and has taken years and cost a lot of money so far (I'd post but I forget the guy's forum name and thread - maybe someone can help?).

I'd be first in the queue to shake that guy's hand as I think his stance is admirable and clearly there is a principle at stake here...

...but, I would not have the energy and motivation to pursue - even through a no-win no-fee lawyer.

I think it is a personal choice that everyone is entitled to make and either is right in my book.

For me, £5k is a lot of money but I'd weigh that up against the stress and grief of pursuing MB - only for Judge Rinder to split the ultimate bill in half or even a percentage in favour of me - which effectively is £1k/£2k saved...

Not worth the agro.

 

[Bobby Dazzler]

I can't see why anyone would believe that Mercedes should pay for the repair after 10 years of use. Pursuing the dealer who has repaired it before after so much time has passed, and a change of owner, is also highly unlikely to yield any better result.

The discount received will be from the dealer who repaired it, not Mercedes or the dealer who previously repaired it. They will have still made money but given away some margin, and hopefully won some business in future.

Onwards and upwards Gav. You have a great car, enjoy it. Have you posted photos yet?

 

[AMGeed]

I can fully understand the OP being miffed about this repair, but I also think he has taken the right course of action and not to have moaned about it is to his credit.

As others have stated, a FMBSH won't prevent engine or gearbox failures and the fact the dealer offered £2k off the original bill does show they have looked somewhat sympathetically at the problem.
Pursuing any further claim would probably be pointless and moving on and enjoying the car more beneficial.

 

[001]

We drive what we drive expect large bills sometimes it's worth it!

 

[Grovsie31]

Wingers !!

No, just no. If you think its ok to just fork out 5k for something that should not of happened, for a problem that was caused by a MB garage, then you are a fool.

Dunno what you are trying to prove here.

 

[Grovsie31]

We drive what we drive expect large bills sometimes it's worth it!

Not from things that are caused by a garage that should of done a proper job.

What if after your next service they leave the oil filer cap off, and it pisses oil everywhere and it catches fire. Nevermind eh, don't moan about it.

 

[V8andTurbos]

It's a 10 year old car and the chance of Mercedes compensating towards a repair is low. These things happen and well done to gav for for fighting his corner, ultimately not getting the desired outcome but still get 2K off and the rest is history. People have other things going on in their lives such as work, family and health issues etc.. I agree the whole situation is really a pisstake and the Mercedes garage who done the shoddy work should really contribute but after what gav's done there's not much left to do and it's easy for people
To say they would do this and that but no so easy when the shoes on the other foot.

Anyways glad the whole situation is sorted now and hopefully u have Years of trouble free motoring.

 

[Gav78]

No, just no. If you think its ok to just fork out 5k for something that should not of happened, for a problem that was caused by a MB garage, then you are a fool.

Dunno what you are trying to prove here.

To be honest there is a good chance it wasn't caused by the MB garage. I have spoken to a number of people who should know (including Acid at MSL) and they have all said that in their opinion the two are unrelated. The gearbox needed changing because the oil pump failed, Acid told me this isn't the first time he has heard of this happening to the 722.9 gearbox.

 

[AMGeed]

No, just no. If you think its ok to just fork out 5k for something that should not of happened, for a problem that was caused by a MB garage, then you are a fool.

Proving that would be extremely difficult though Paul. You and I both know it probably was down to MB, but proving it nigh on impossible.

Sometimes you have to move on. Being bitter about something like that would only screw you up.

 

[Gav78]

I can't see why anyone would believe that Mercedes should pay for the repair after 10 years of use. Pursuing the dealer who has repaired it before after so much time has passed, and a change of owner, is also highly unlikely to yield any better result.

The discount received will be from the dealer who repaired it, not Mercedes or the dealer who previously repaired it. They will have still made money but given away some margin, and hopefully won some business in future.

Onwards and upwards Gav. You have a great car, enjoy it. Have you posted photos yet?

Some photos:




http://s1190.photobucket.com/user/gavsangeelee/media/IMG_0287.jpg.html

 

[AMGeed]

Its all right I suppose.........






And it needs a clean





Lovely car Gav, health to enjoy it!

 

[Gav78]

Its all right I suppose.........






And it needs a clean





Lovely car Gav, health to enjoy it!

Cheers mate, got it cleaned too!

 

[Grovsie31]

Looks great. Are they E63 wheels?

 

[Gav78]

Looks great. Are they E63 wheels?

They are AMG IV alloys which have been done in matte tungsten. I really like them.

 

[Grovsie31]

They are AMG IV alloys which have been done in matte tungsten. I really like them.

These are AMG IV's

Yours look like AMG VI wheels:

 

[c_200k]

Car looks lovely enjoy

Yes and I'm sure those wheels came in 2 fitments E63 and CLS63 which had wider rears.

 

[Gav78]

Yeah, they are AMG VI.