Mark-E
New Member
I wrote to the CEO and asked if the vehicle was fit for purpose, if not could they please keep it and arrange for a full refund.
They kept it for 3 weeks and let me have an identical replacement during this period. They then wrote to me and confirmed it was now properly fixed and indeed fit for purpose.
No idea why it took so long to repair, I was in no rush, but I have retained that letter !
They kept it for 3 weeks and let me have an identical replacement during this period. They then wrote to me and confirmed it was now properly fixed and indeed fit for purpose.
No idea why it took so long to repair, I was in no rush, but I have retained that letter !
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