That's strange. Like I said, last night I charged with 13A. And the range had gone down from 19km to 14km during pre-heating!
That's strange. Like I said, last night I charged with 13A. And the range had gone down from 19km to 14km during pre-heating!
ASnowman
Active Member
- Joined
- Dec 7, 2015
- Messages
- 167
- Car
- Merchedes C 350E
Tried the B Electric.
Close to half the range with A/C running.
About 3-4 Celsius minus.
I have the samre issue... Had 21 km's range last night when I went out to set the depature time for pre-heating. was 19 kms when I got to the car 20 mins after the set time (i.e. had been preheated then turned off for 15 mins). when I start on pre-set time, it is 14-16 kms... Means that the battery has charged some in the 15 mins it has been off after pre-heating. What I don't understand is why it uses battery to pre-heat since that should be the reason why it needs to be hooked to electric to be able to preheat. I have it on 13A so that should not be the issue either..
Mine uses +/-2x stated range, so with 19km start, I get about 10 km. outside temp has been between +12 and -4 C. range is the same regardless. only difference is a couple of KM's higher range when it is 12 vs. when it is -4...
I will pre-heat and turn the AC off when I drive tomorrow morning to see if there is a big difference. That should be best case because battery is preheated so there should not be excessive power consumption to heat it... Will post the result...
David Lincoln
New Member
Has any one had similar issues to me? I took delivery of my C350e on 1st December and charged it at work when it arrived. That evening it indicated a range of 17 miles which I thought was close enough to the claimed 19. Charged again that evening and went for a spin and it was 15 miles at 100% charge, The following charge dropped to 13 miles, then 11 until Saturday morning it was 10 miles and wouldn't run on electric at all. (It's a thirsty car on petrol!!) Booked into the local dealer on Monday who found a faulty battery sensor. Car running OK apart from I cant get more than an indicated 11-12 miles on a full charge. I see that a lot of people on here have posted similar stories about the electric range but is anyone getting close to 19? I was worried that the faulty sensor may have damaged the battery pack, hence the reduced range but MB say that the diagnostic check was all OK
paulhx
Active Member
11-12 miles on a full charge after it has been into the dealer? Surely some mistake. Battery conditioning is supposed to improve range, not make it worse.
paulhx
Active Member
My polar white estate with premium plus and privacy glass is being delivered on Thursday. So just 48 hours to go but the excitement is tempered with concern from some of the stories of early life failures and poor electric range. I was planning to take the car around Europe in August but the prospect of breaking down in the Swiss Alps or Italian lakes whilst carrying 4 passengers and a fully loaded roof box isn't great. Has anyone successfully completed any lengthy road trips as yet in their car?
OK... Pre-heated range was 19 Km. Turned off AC, Seat heating and even turned off the intelligent light (probably low to no impact but anyhow..).
Same 6 Km commute and it was on 11Km when I arrived at work. Contemplating whether or not to drive home cold, just to see if I can make a return without petrol for the first time... 1-3C today...
mbboyracer
Active Member
Same here! Mine is due 7 April - six weeks before we should be on our way through France to Italy and back. Three weeks and 2200 miles driving. Take heart that there have been many satisfactory reports and that most reports overall have been from those with "minor issues" that have not immobilised the cars. And the more cars that are produced will mean that the service teams will be more experienced. I'm in an optimistic mood this morning!
Last summer, in my C320cdi, the actuator for the Intake Port Shut-off Valve failed as I drove off the ferry in Roscoff at the start of a round trip to Spain.
I drove there and back with the Engine Management Light on waggling the gear lever for gears in the mid-range because the engine and gear-box didn't communicate as they normally would. But it worked and gave me confidence that some faults can be tolerated as a get-you-around measure. However, this may not be quite the same with a car that has totally electric signalling; we'll have to wait and see.
BTW, I went for Diamond White; Hyacinth Red was not available in my timescale. Also most Bells and Whistles except HUD and privacy glass.
paulhx
Active Member
Good luck and in the meantime it would be reassuring to see some posts here of long journeys and trouble free motoring!
wivenhoe
Active Member
That is my experience although mine hasn't failed YET. Mine has deterioted so that I cannot even get 8 miles. Waiting until I can live without a car for days for it to go in. If I want a replacement car, EV en for only a couple of days, I will have to wait until mid Feb ! Averaging low 40's on a run in comfort mode and full charge to start. I really am glad I didn't buy the car for its consumption
Mine normally shows somewhere between 13 and 15 miles, and at the moment I am pushing to get 9. Had the car 5 weeks, and at first I did manage to get 11.
So, am I also suffering from depleated range??
Today I charged the car whilst driving, and have 100% with 13 mile range.
Lets see if I can get my 12 miles home!!!!
So, am I also suffering from depleated range??
Today I charged the car whilst driving, and have 100% with 13 mile range.
Lets see if I can get my 12 miles home!!!!
wrighty senior
Active Member
- Joined
- Dec 18, 2015
- Messages
- 92
- Car
- C350e
I have only had mine just over 1 week. I have slow-charged it most evenings. This morning I drove it in ECO mode for the first time. At 100% charge it forecast that I had a range of 19miles. It actually did over 15miles in slow moving traffic without needing the engine (lights and heated seats on). Probably the last time I use ECO mode because I'm too impatient and normally have it in SPORT mode and use the battery power for additional acceleration.
Hatchie
Member
- Joined
- Jul 27, 2015
- Messages
- 58
- Car
- C220 Edition 125
Today's top tip
Unable to release public charging cable.
Had a bit of a issue today pluged in at ecotricity point while I was in a meeting, returned to car only to find I was unable to release cable stuck fast (as if car still locked).
Lock and unlocked car, reset charging point no change. So after much struggling (and even resorting to the handbook) gave up and went and got another coffee
Returned to car still would not release so called ecotricity ah yes we have had that before sir with Mercedes but its the car not us you need to call Mercedes to do a emergency release (oh joy here we go)
Tried the breakdown button oh yes its a lex car so disconnected.
Called lex who put me through to the AA
Much head scratching by AA help desk, will get tech team to call you
Whist waiting for call back saw a AA man walk across carpark so ambushed said AA man who was very helpful but he had no joy either
Call back from AA sorry we do not know how to resolve we need to put you through to Mercedes
Transferred to Mercedes help desk hmmm need to speak to the tech team (sure I have been here before)
Chap comes back on phone we think we have a fix for you sir
Now for the technical bit
Lock car
Hold cable
Wiggle cable
Whist wiggling (cable not you) unlock car
And as if by magic cable releases as if there was never a issue (me thinks I am not the first as they knew exactly what to do.)
Friendly AA man had returned by this point and after inspection his verdict is lack of clearance between the locking pin and the hole on the generic plug and wiggling it created enough clearance for it to retract.
So there we go took an hour neumous phone calls, 3 call centres 2 tech teams and a AA man to suss out but if you get your plug stuck give it a wiggle.....
Unable to release public charging cable.
Had a bit of a issue today pluged in at ecotricity point while I was in a meeting, returned to car only to find I was unable to release cable stuck fast (as if car still locked).
Lock and unlocked car, reset charging point no change. So after much struggling (and even resorting to the handbook) gave up and went and got another coffee
Returned to car still would not release so called ecotricity ah yes we have had that before sir with Mercedes but its the car not us you need to call Mercedes to do a emergency release (oh joy here we go)
Tried the breakdown button oh yes its a lex car so disconnected.
Called lex who put me through to the AA
Much head scratching by AA help desk, will get tech team to call you
Whist waiting for call back saw a AA man walk across carpark so ambushed said AA man who was very helpful but he had no joy either
Call back from AA sorry we do not know how to resolve we need to put you through to Mercedes
Transferred to Mercedes help desk hmmm need to speak to the tech team (sure I have been here before)
Chap comes back on phone we think we have a fix for you sir
Now for the technical bit
Lock car
Hold cable
Wiggle cable
Whist wiggling (cable not you) unlock car
And as if by magic cable releases as if there was never a issue (me thinks I am not the first as they knew exactly what to do.)
Friendly AA man had returned by this point and after inspection his verdict is lack of clearance between the locking pin and the hole on the generic plug and wiggling it created enough clearance for it to retract.
So there we go took an hour neumous phone calls, 3 call centres 2 tech teams and a AA man to suss out but if you get your plug stuck give it a wiggle.....
quonker
Active Member
I had this a week ago on my first expedition to a public charger, couldn't charge and couldn't disconnect.
The "help desk" number on the charging unit was unmanned so I picked up a rather large screwdriver from Poundland which did the trick
Have left this in the boot just in case it happens again.
Logic dictates it can't be the plug from the charger as it has no moving parts.
mbboyracer
Active Member
From the glossy brochure it would appear that tyres for the 17" wheels on the C350e are different front and rear. Fronts are 225/50 R17; rears are 245/45 R17.
The Mercedes-AMG V63(s) tyres are Fronts 245/40 R18 and rears are 265/40 R18.
As for the wheels themselves, I couldn't say for sure but I think they are the same. In the table of options it says "17 alloy wheels (4)" and then describes the two different tyre size options. I think the "(4)" is a give-away.
ASnowman
Active Member
- Joined
- Dec 7, 2015
- Messages
- 167
- Car
- Merchedes C 350E
Forum tread about real usage on c350e
Might be interesting for some of you.
Realistic C350e MPG - MBWorld.org Forums
Might be interesting for some of you.
Realistic C350e MPG - MBWorld.org Forums
I had the same at Ikea on Boxing day. was going mad, no answer from the provider. Was about to call Merc when I remembered a friend of mine had the opposite with his I3, he couldn't get it to charge. Wiggled the cable (which is heavy) and hey presto it popped out.