C350e owners club

[TheCorm]

I'm pretty sure the esteemed @CaptainChaos means that you will rarely have less than 10% charge because the battery management system gets very thirsty at 10% and charges automatically to keep charge at 10% or higher. Mine's never been lower than 9%.

If you floor it on an oval I guess you will eventually drop to something around 211bhp (or maybe less if the computer decides your need for speed is less than your battery's need for juice).

On a geeky note, I would love to know more about the battery. On the face of it, the battery appears to be 6.2kWh and the 10% level is 0.62kWh. Which means that when I squeeze 10 miles of pure e-mode out of a battery I'm using 500wh per mile. That's shocking compared to pretty much any BEV. Even a Tesla driven hard wouldn't use much more and I pretty much have to coast downhill to get 10 miles. It makes me wonder if some of the battery capacity is being held back for technical reasons.

Our work charge points show me pulling between 4.4 and 5 kWh after arriving at the office with 11-15% charge left, the higher amount is usually due to a bit of pre-entry climate before heading home. But like you say the numbers don't add up as if we go for the middle of the range, 4.7 kWh that leaves supposedly 6.2 kWh but that's a 1.5 kWh difference not 0.62....

Perhaps it is something that increase battery longevity?

 

[JP350e]

I previously measured mine and it consumed 6.5kWh from 10% to 100% and no pre-heat which suggests some losses (as to be expected) during the charging process.

It's worth bearing in mind that the consumption for the 10 miles also includes lights, heating, audio / entertainment / sat-nav system. It's also lugging around the weight of a 2.0l petrol engine along with associated ancillaries and fuel in the tank so it is difficult to compare to a pure EV like Tesla.

In the summer I was getting not far off the 19 miles it's supposed to do (with very careful driving!), it's just the winter that kills it!

Out of interest, I managed to get down to 6% battery level once. It was when the car told me it had run out of fuel and would only run on battery. That was fun..!

Apologies - the 6.5kWh was a 10%-100% charge + pre-heat in the morning (with battery @ 100% at point of departure). Not a ridiculously cold night but it clearly uses a bit of electric to heat up!

 

[Ted]

Happy to be corrected, but that's about a quid at full rate to do ten miles.
So the equivalent of around 50mpg?

 

[Dodgy]

Happy to be corrected, but that's about a quid at full rate to do ten miles.
So the equivalent of around 50mpg?

Happy to correct you!

You have expensive electricity. My charging is done at night on economy 7.

5.5kWh at 5.3p per kWh is 29p for 10 miles, which is about 25% of what it would cost using petrol.

 

[Jimmct]

Transmission failure

Six weeks into ownership of my C350e estate and completely fed up. On day one the car broke down and had to be recovered. Began with malfunction message "without changing gear consult workshop" and once parked the car locked out with"towing not permitted see owner's manual". After 5 days in the MB workshop the car was returned with promise the problem had been fixed. 6 weeks later exactly the same problem and car once again has had to be recovered back to workshop. Has anyone had a similar problem? I considering rejecting the car. :fail

 

[JP350e]

Six weeks into ownership of my C350e estate and completely fed up. On day one the car broke down and had to be recovered. Began with malfunction message "without changing gear consult workshop" and once parked the car locked out with"towing not permitted see owner's manual". After 5 days in the MB workshop the car was returned with promise the problem had been fixed. 6 weeks later exactly the same problem and car once again has had to be recovered back to workshop. Has anyone had a similar problem? I considering rejecting the car. :fail

I had the exact same messages early on and it was all down to water in the charge circuit (entry via the charge connector port). If it helps, my car was perfectly OK to drive with those messages, I called MB technical to check what action to take.

Mine was one of the first to have the water problem with the charging, pretty much this time last year. it took a while to diagnose and fix with new charge cabling, port and some other bits but I haven't had a single problem with it since getting it back in February.

Stick with it, I considered rejecting mine to but I am so glad I didn't!

 

[Jimmct]

Thanks for the feedback. Sounds like you were lucky to be able to keep driving. Unfortunately for me both times the message changed to the towing one the car could not be driven as it could not engage gear.

 

[Delboy77]

Just took delivery of my new motor very happy


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[Jonathon555]

2000 miles in the last 4 weeks in the c350e estate

Its just getting faster and faster


Its now shod with winter tyres allround so no worries if the snow comes.

The only gripe is the telephone interface, is there anyway to use voice dialling ?

 

[Jonbar123]

Finally picking up new car on Tuesday morning - selenite premium plus sport with 17" wheels. Very very excited but have been waiting so long it's almost surreal at this point.

Hoping I don't have some of the problems others have had.

Will post pictures. Considering making some YouTube videos of the type I have been wishing were on there this past 8 months.

 

[Dodgy]

2000 miles in the last 4 weeks in the c350e estate

Its just getting faster and faster


Its now shod with winter tyres allround so no worries if the snow comes.

The only gripe is the telephone interface, is there anyway to use voice dialling ?

Can you do it direct from your phone? Mine's a bit long in the tooth, but my wife's works with a "Hey Siri".

 

[CaptainChaos]

I press a button on the steering wheel and say "Call Home" and it calls home.
Is that not on all cars?

 

[Ant4479]

C350e total loss of power

Hi all

I took delivery of my c350e in April this year.


At about 1700 miles an error message appeared saying "Only Emode available, power limited, refuel immediately. The car had almost half a tank of fuel remaining (petrol). The car then suffered a total loss of power, which was quite scary. It went to the dealers, they did a load of checks, drained the fuel tank, checked sensors etc.


It has now happened again at 4700 miles. The car had been at the dealers for the last 3 weeks and surprise surprise they cannot find a fault.


Has anybody else suffered anything similar?

 

[Dodgy]

I press a button on the steering wheel and say "Call Home" and it calls home.
Is that not on all cars?

Which button? I have a button with a face and a sound symbol on it, but that seems to only be for the satnav. I have a "lift handset" button, but that seems to only be for accepting calls. Can't see any others that might help...


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[Dodgy]

Hi all

I took delivery of my c350e in April this year.


At about 1700 miles an error message appeared saying "Only Emode available, power limited, refuel immediately. The car had almost half a tank of fuel remaining (petrol). The car then suffered a total loss of power, which was quite scary. It went to the dealers, they did a load of checks, drained the fuel tank, checked sensors etc.


It has now happened again at 4700 miles. The car had been at the dealers for the last 3 weeks and surprise surprise they cannot find a fault.


Has anybody else suffered anything similar?

Arrgh! No - thankfully.


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[CaptainChaos]

Which button? I have a button with a face and a sound symbol on it, but that seems to only be for the satnav. I have a "lift handset" button, but that seems to only be for accepting calls. Can't see any others that might help...

Yes, that will be it. It's the voice command button on the right hand side.
It does everything, not just the sat nav.

 

[Grouch]

Hi all

I took delivery of my c350e in April this year.


At about 1700 miles an error message appeared saying "Only Emode available, power limited, refuel immediately. The car had almost half a tank of fuel remaining (petrol). The car then suffered a total loss of power, which was quite scary. It went to the dealers, they did a load of checks, drained the fuel tank, checked sensors etc.


It has now happened again at 4700 miles. The car had been at the dealers for the last 3 weeks and surprise surprise they cannot find a fault.


Has anybody else suffered anything similar?

I had this happen once and ground to a halt coming off a roundabout. After a few seconds of panic I put the car into Sport mode which started the engine and drove off without any further trouble. It's not happened again and it never occurred to me to take it to the dealers, I just thought it was a one off minor software glitch obviously multiple recurrences might make me think differently.

 

[Jonathon555]

Yes, that will be it. It's the voice command button on the right hand side.
It does everything, not just the sat nav.

My button only seems to go to sat nav when I press it

 

[Dodgy]

My button only seems to go to sat nav when I press it

Same here.

Just tried various ways to do voice dialling with no luck. Pressing the home button on my phone activates voice recognition. It'll have to do for now.


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[CaptainChaos]

Ah, OK. Apologies. A bit of rooting around says full voice control is part of the Command package. If you have the Garmin sat nav, you can only voice control that.

Seems a bit of a swizz. I had voice dialling in a 2006 Alfa!