Mercedes c220d service

[ALFAitalia]

Agreed 100%......

 

[DSM10000]

That’s what I usually do but wasn’t aware their reports were done by their own dealership. To be honest, I’d be better off getting a lease car because my record on getting ripped off is extremely high and currently paying £320pm loan for the car, having 3 years left. The car is worth less than the outstanding loan. Paid too much for the car in the first place but that’s life.

How much did this car cost you and at £320 per month what sum did you finance and at what interest rate?

Your total payments are in the order of £15360 over 48 months.
Probably double what the car was worth when you bought it if it was in good condition, which it wasn't.

 

[DSM10000]

Is it me or after 5 pages on this topic with still more questions and Independents supposedly costing more than dealers and an OP from Essex getting quotes from Guildford does anyone else think this thread is a wind up?

 

[rayaans]

The previous owner didn’t service the car with Mercedes, so there’s two services missing from the digital book.

Prior to signing up to a service plan, I had in writing that the A7 will cover brake fluid, air filter and fuel filter change. ATF is an additional £350. I was told the ATF will be on the next service.

I’ve already told Mercedes that I don’t want any shocks when I drop my car off in September.

Usually I don’t use Mercedes, but independents are charging either the same or more money.

An A7 service includes the ATF. If you've paid extra for the ATF on top of an A7 service they've done you over.

 

[markjay]

An A7 service includes the ATF. If you've paid extra for the ATF on top of an A7 service they've done you over.

It's a question of terminology.... A7 is defined as "Service Schedule A plus ATF and filter change". Typically, the dealer will quote the total cost of both together, but they will show as separate cost items on the invoice. I.e., there's no price for 'A7' as such, because all service quotes ultimately comprise of the cost of the base service (A or B), plus the individual cost of each additional service item that falls due at the same time (in this case, the ATF).

 

[rayaans]

It's a question of terminology.... A7 is defined as "Service Schedule A plus ATF and filter change". Typically, the dealer will quote the total cost of both together, but they will show as separate cost items on the invoice. I.e., there's no price for 'A7' as such, because all service quotes ultimately comprise of the cost of the base service (A or B), plus the individual cost of each additional service item that falls due at the same time (in this case, the ATF).

Yes but A7 is A +7. I paid £420 at an indy for it.

If the extra items aren't included it's just an A service surely.

The dealer always gives a total price and a breakdown of the extra required items that the car suggests. I believe it was about £700+ at the main dealer so it's unusual that the OP is getting quotes higher than dealers at Indy's.

 

[markjay]

Yes but A7 is A +7. I paid £420 at an indy for it.

If the extra items aren't included it's just an A service surely.

Correct, its 'A + 7'.

'A' is Service Schedule A, '7' is the code for the additional items due. The total price is the cost of the Service Schedule A, plus the individual cost of each of the additional items.

Both dealers and indies will often calculate the total cost and then give the customer one figure that covers everything.

But if you book it online, there'll be a separate cost for each item.

Regarding the OP, it seems that his car is asking for A7, but the dealer told him that he also needs to replace the air and fuel filters and brake fluid, not because the car is asking for them, but because they do not show as having been previously done when due (it is not clear if the car's previous 2 services were missed altogether, or just done at an indie without access to the DSB hence why they don't show up as having been done when the dealer is checking the service history online).

If the OP takes out a service plan now, I believe that it will only cover the A7 that is due, but not the filters and brake fluid that are overdue. The OP says that he has it in writing from the dealer that the previously-missed items will be done at no cost, so Best of Luck to him.

 

[DSM10000]

I see that the OP hasn't replied recently.

 

[W1ghty]

I see that the OP hasn't replied recently.

He’s a slow reader and still trying to get to the end .

 

[DSM10000]

He’s a slow reader and still trying to get to the end .

I have been typing my replies slowly!

 

[Sraj]

How much did this car cost you and at £320 per month what sum did you finance and at what interest rate?

Your total payments are in the order of £15360 over 48 months.
Probably double what the car was worth when you bought it if it was in good condition, which it wasn't.

I paid £10800
Mileage was 141137

I borrowed £15000 from NatWest at 11% apr over 5 years, gave back £4000.

Originally took finance with V12 and their interest rate was 19.9%

 

[Sraj]

Is it me or after 5 pages on this topic with still more questions and Independents supposedly costing more than dealers and an OP from Essex getting quotes from Guildford does anyone else think this thread is a wind up?

No, it wasn’t a wind up. Just wanted to see whether anyone would recommend me an independent specialist that charges less than Mercedes’.

 

[Sraj]

How much did this car cost you and at £320 per month what sum did you finance and at what interest rate?

Your total payments are in the order of £15360 over 48 months.
Probably double what the car was worth when you bought it if it was in good condition, which it wasn't.

The car seemed to be in good condition, according to their dodgy AA report but was conned again.

Spent £1500 on the car with new battery, new battery sensory, front brakes and discs, software update ( waste of money), taking car to stevenson ( complete waste of money) and Mercedes’ diagnostic (£180)

 

[Skd884]

I paid £10800
Mileage was 141137

I borrowed £15000 from NatWest at 11% apr over 5 years, gave back £4000.

Originally took finance with V12 and their interest rate was 19.9%

 

[Sraj]

Is it me or after 5 pages on this topic with still more questions and Independents supposedly costing more than dealers and an OP from Essex getting quotes from Guildford does anyone else think this thread is a wind up?

I don’t have issues travelling as long as they are good and will look after the car.

I used to drive 40 miles one way to travel to stevenson Mercedes’ specialist at Maidstone because they are very good. They started charging similar to Mercedes’ bishop stortford and that’s why I asked the question in this forum

 

[Sraj]

View attachment 159358

My credit score isn’t good so that’s why I took NatWest 11%Apr.

Car is only worth late 5 trade. Privately maybe £7k. Like I said previously, I would have been better off with a lease. Originally was going to get a Ford Focus estate st line x

 

[Sraj]

An A7 service includes the ATF. If you've paid extra for the ATF on top of an A7 service they've done you over.

I haven’t paid anything yet, first instalment is due on the 15th August (£90). They told me the ATF is due when the car is 10 years /155000 miles

 

[Sraj]

Correct, its 'A + 7'.

'A' is Service Schedule A, '7' is the code for the additional items due. The total price is the cost of the Service Schedule A, plus the individual cost of each of the additional items.

Both dealers and indies will often calculate the total cost and then give the customer one figure that covers everything.

But if you book it online, there'll be a separate cost for each item.

Regarding the OP, it seems that his car is asking for A7, but the dealer told him that he also needs to replace the air and fuel filters and brake fluid, not because the car is asking for them, but because they do not show as having been previously done when due (it is not clear if the car's previous 2 services were missed altogether, or just done at an indie without access to the DSB hence why they don't show up as having been done when the dealer is checking the service history online).

If the OP takes out a service plan now, I believe that it will only cover the A7 that is due, but not the filters and brake fluid that are overdue. The OP says that he has it in writing from the dealer that the previously-missed items will be done at no cost, so Best of Luck to him.

That’s correct. Most dealers told me I’d have to pay for the fuel filter and brake fluid change as their database is missing 2 services. Previous owner used his local garage and they don’t have access to the Mercedes’ service site.

The one I’m going to has put in writing that they will include the extras but the ATF will
cost £350.

Without the service plan, Mercedes bishop stortford and Hertford quoted £622 for A service, air filter, brake fluid and fuel filter.

I was hoping for a garage to do this cheaper and enter the information onto their service book but the ones I’ve spoken to are charging either the same or more than the main dealer.

 

[Sraj]

If you are not up on the tech/engineering side of cars you are still better using a dealer. At least you have the law on your side and its pretty heavily weighted on the side of the buyer (too much so if you ask a seller like me!!!). Buying private and the crank falls out a month later and you are pretty much on your own. The AA or RAC wont assume any liability at all if they do a private inspection for you....so even if they miss something or something fails that they said was fine....then its tough luck as it was "OK at the time of inspection".
Personally I'm tight so always buy private!....never been caught out so far....but I do have a few years spannering cars for a living and rather longer selling them to help me along. But as cars get more and more electronics and have more modern engineering tech then I have worked on I do get more concerned about private sales.......I'm happy to admit that I just don't know enough about current advanced electronics in cars. Car repairs are now more a job for a software analyst than an old school mechanic!!

Another thing to say is that it might be slightly unreasonable to expect a near 10 year old , 150,000 mile car to be COMPLETELY fault free.

Old cars will always require labour of love but I didn’t expect to receive a heavy expense straight after buying the car.

I’m better off with a lease car and will probably do that with my next car.

Im not really lucky with cars and lose too much money

 

[Sraj]

Spot on....and of course that trader loses nearly 20% of any profit made as VAT.......and that's based on the difference between the bought price and the sold price. Which is unfair but I can see why its done. So if as a trader you bought a car for 10k and sold it for 12k......but then you found a major problem that you had to put right before collection that cost you sat a grand to put right....you have in fact made 1000 pound profit......but you still pay the VAT on £2000!!!..This is because back when you used to just pay VAT on the real profit, people used to cheat the vat man by saying they had spent loads of refurb.....when in fact they had spend very little or none!!! I got caught out on a van once. Had a major structural fault that cost nearly £3000 to correct. I made nothing at all in that deal....it happens.....but still paid the vat on 3 grand profit (£500!)....that hurt!!

I thought you claim back the vat on car sales? How to car traders make their money?