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Mercedes c220d service

I am not.

The service plan is certainly not good value for money in most cases.
Ok, you haven’t quoted me. At the moment, it appears that the service plan is good value due to independent garages charging similar rates to them.

I never had a service plan when I had my c350e and saved a lot of money. Not sure why garages have significantly increased their Labour prices.

Stevenson’s Maidstone were very good to be when I had the c350e but haven’t been value for money since I’ve had my c220d. Wasted a lot of money going to them. They used to charge £90 per hour Labour but have increased to £135.

Better off sticking with main dealer
 
Independent specialists have quoted me £900. George Fraiser quoted £1198. The gearbox service is costing between £400-500. Mercedes quoted £350.

I’m just going to do the A service with brake fluid, air and fuel filter. Mercedes quoted me £620

Fair enough. I paid £425 for the A7 service recently
 
Who was that with? Mercedes quoted £620
A service, fuel filter, brake fluid and air filter

A7 is just an A Service plus ATF and filter change.

I am not suggesting that your car does not need to have the fuel filter, brake fluid and air filter replaced (I don't know), but just to say that none of these are included in A7 - I.e. you should compare like with like.

And so if your car is due A7, AND fuel filter, brake fluid and air filter change, then in terms of costs you are looking at:

Service A
ATF and filter change.
Fuel filter change
Brake fluid chage
Air filter change

Each item will have a separate cost.
 
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Ok, you haven’t quoted me. At the moment, it appears that the service plan is good value due to independent garages charging similar rates to them.

I never had a service plan when I had my c350e and saved a lot of money. Not sure why garages have significantly increased their Labour prices.

Stevenson’s Maidstone were very good to be when I had the c350e but haven’t been value for money since I’ve had my c220d. Wasted a lot of money going to them. They used to charge £90 per hour Labour but have increased to £135.

Better off sticking with main dealer

The MB Service Plan might not cover everything you listed as need doing.

The Service Plan only covers items as and when they are due.

It sounds that in your case some items need doing now because they were skipped previously. The Service Plan will not cover those, and you will be charged for them separately.

I.e., if your car is asking for A7, then that's what the Service Plan will cover - Service A plus ATF and filter. The other items you listed are not included in A7, and so if they are needed because they are overdue from previous services, then the Service Plan won't cover it.

That been said, it is possible that the other items are needed due to the high mileage, and not because they were missed from previous services, in which case they will be covered. I.e., it is possible that they weren't due last year when the car was being serviced, but are due now.

The dealer will use the MB Electronic Service Sheet (ESS) to determine what is due now and covered under the Service Plan
 
The MB Service Plan might not cover everything you listed as need doing.

The Service Plan only covers items as and when they are due.

It sounds that in your case some items need doing now because they were skipped previously. The Service Plan will not cover those, and you will be charged for them separately.

I.e., if your car is asking for A7, then that's what the Service Plan will cover - Service A plus ATF and filter. The other items you listed are not included in A7, and so if they are needed because they are overdue from previous services, then the Service Plan won't cover it.

That been said, it is possible that the other items are needed due to the high mileage, and not because they were missed from previous services, in which case they will be covered. I.e., it is possible that they weren't due last year when the car was being serviced, but are due now.

The dealer will use the MB Electronic Service Sheet (ESS) to determine what is due now and covered under the Service Plan
The previous owner didn’t service the car with Mercedes, so there’s two services missing from the digital book.

Prior to signing up to a service plan, I had in writing that the A7 will cover brake fluid, air filter and fuel filter change. ATF is an additional £350. I was told the ATF will be on the next service.

I’ve already told Mercedes that I don’t want any shocks when I drop my car off in September.

Usually I don’t use Mercedes, but independents are charging either the same or more money.
 
A7 is just an A Service plus ATF and filter change.

I am not suggesting that your car does not need to have the fuel filter, brake fluid and air filter replaced (I don't know), but just to say that none of these are included in A7 - I.e. you should compare like with like.

And so if your car is due A7, AND fuel filter, brake fluid and air filter change, then in terms of costs you are looking at:

Service A
ATF and filter change.
Fuel filter change
Brake fluid chage
Air filter change

Each item will have a separate cost.
That’s still cheap with ATF. Most garages charge between £300-450 just for ATF
 
That’s still cheap with ATF. Most garages charge between £300-450 just for ATF
£226 at MB for my 2013 w204


Post number 60


 
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The RAC and AA approved cars are NEVER inspected or the reports done by then... and nor do they claim then to be... if you thought that you need to do more research. People pay to be an approved garage and use the AA or RAC branded inspection forms. It's still the dealers own fitters that do the inspections. So they are not fake...its just that the dealer did it to a very poor standard. Either get it fixed and bill them...or if it's within 30 days reject it...AS IS YOUR RIGHT. Be more thorough next time and if you don't know enough about cars to look it over yourself (and no offence but you missed bald tyres to I'm guessing your expertise lies elsewhere)...pay the AA or RAC or an independent engineer to do the job...they are very thorough. On my neighbours one it even told him how many lines on the heated rear screen had failed! :)
 
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Interesting, this is from their website, and infers they use an AA inspector.
Obviously the Inspector is the bloke who cleans the cars with a damp chamois.
Very deceiving.

AA Inspection​


Every vehicle undergoes a comprehensive multi-point check and 7 mile road test carried out by an AA inspector. All our vehicles must pass this inspection prior to making it into our showrooms.
 
£226 at MB for my 2013 w204


Post number 60


They have charged me £350
 
The RAC and AA approved cars are NEVER inspected or the reports done by then... and nor do they claim then to be... if you thought that you need to do more research. People pay to be an approved garage and use the AA or RAC branded inspection forms. It's still the dealers own fitters that do the inspections. So they are not fake...its just that the dealer did it to a very poor standard. Either get it fixed and bill them...or if it's within 30 days reject it...AS IS YOUR RIGHT. Be more thorough next time and if you don't know enough about cars to look it over yourself (and no offence but you missed bald tyres to I'm guessing your expertise lies elsewhere)...pay the AA or RAC or an independent engineer to do the job...they are very thorough. On my neighbours one it even told him how many lines on the heated rear screen had failed! :)
That’s what I usually do but wasn’t aware their reports were done by their own dealership. To be honest, I’d be better off getting a lease car because my record on getting ripped off is extremely high and currently paying £320pm loan for the car, having 3 years left. The car is worth less than the outstanding loan. Paid too much for the car in the first place but that’s life.
 
Interesting, this is from their website, and infers they use an AA inspector.
Obviously the Inspector is the bloke who cleans the cars with a damp chamois.
Very deceiving.

AA Inspection​


Every vehicle undergoes a comprehensive multi-point check and 7 mile road test carried out by an AA inspector. All our vehicles must pass this inspection prior to making it into our showrooms.
Very disappointed ☹️. Probably best to buy cars privately with your own AA/RAC inspector. When buying from traders, your paying £1500-2500 over the odds and end up being a bigger loser when selling, just like me.

If I sold my car, I’d have lost at least £6k in a year, plus I’ve spent £1500 on it.
 
If you are not up on the tech/engineering side of cars you are still better using a dealer. At least you have the law on your side and its pretty heavily weighted on the side of the buyer (too much so if you ask a seller like me!!!). Buying private and the crank falls out a month later and you are pretty much on your own. The AA or RAC wont assume any liability at all if they do a private inspection for you....so even if they miss something or something fails that they said was fine....then its tough luck as it was "OK at the time of inspection".
Personally I'm tight so always buy private!....never been caught out so far....but I do have a few years spannering cars for a living and rather longer selling them to help me along. But as cars get more and more electronics and have more modern engineering tech then I have worked on I do get more concerned about private sales.......I'm happy to admit that I just don't know enough about current advanced electronics in cars. Car repairs are now more a job for a software analyst than an old school mechanic!!

Another thing to say is that it might be slightly unreasonable to expect a near 10 year old , 150,000 mile car to be COMPLETELY fault free.
 
Very disappointed ☹️. Probably best to buy cars privately with your own AA/RAC inspector. When buying from traders, your paying £1500-2500 over the odds and end up being a bigger loser when selling, just like me.

If I sold my car, I’d have lost at least £6k in a year, plus I’ve spent £1500 on it.

When buying from a trader, you should factor-in the fact that the trader's margin also has to cover the cost of rectifying faults so that the car can be sold in 'marketable condition', then taking back into stock any cars that are rejected in the first 30 days due to a major fault, and finally also fixing for free any faults that occur with the first 6 months and potentially also within the first 12 months - all of which are statutory requirements.

The reason that many customers do not see a benefit in this, is simply because they don't know about it.... too many people think that if they bought a 'lemon', they need to 'take it on the chin'.

Often the dealer will provide a 3-months mechanical breakdown policy with the car they sell, which actually confuses customers into thinking thar this is all the warranty they have with the car... the 3-months cover effectively works to 'mask' the traders' obligatory 12 months warranty. What customers also fail to understand is that the additional cover actually protects the trader, not the customer (who does not need an additional warranty on top of their statutory one).

In the meantime, traders are having a ball by not dealing with all those people who never come back in spite of having problems with the cars they purchased from them.
 
Spot on....and of course that trader loses nearly 20% of any profit made as VAT.......and that's based on the difference between the bought price and the sold price. Which is unfair but I can see why its done. So if as a trader you bought a car for 10k and sold it for 12k......but then you found a major problem that you had to put right before collection that cost you sat a grand to put right....you have in fact made 1000 pound profit......but you still pay the VAT on £2000!!!..This is because back when you used to just pay VAT on the real profit, people used to cheat the vat man by saying they had spent loads of refurb.....when in fact they had spend very little or none!!! I got caught out on a van once. Had a major structural fault that cost nearly £3000 to correct. I made nothing at all in that deal....it happens.....but still paid the vat on 3 grand profit (£500!)....that hurt!!
 
Spot on....and of course that trader loses nearly 20% of any profit made as VAT.......and that's based on the difference between the bought price and the sold price. Which is unfair but I can see why its done. So if as a trader you bought a car for 10k and sold it for 12k......but then you found a major problem that you had to put right before collection that cost you sat a grand to put right....you have in fact made 1000 pound profit......but you still pay the VAT on £2000!!!..This is because back when you used to just pay VAT on the real profit, people used to cheat the vat man by saying they had spent loads of refurb.....when in fact they had spend very little or none!!! I got caught out on a van once. Had a major structural fault that cost nearly £3000 to correct. I made nothing at all in that deal....it happens.....but still paid the vat on 3 grand profit (£500!)....that hurt!!

I have no doubt that traders have to turn a profit on each car they sell in order to - among other things - cover their own overheads and also take some money home at the end of the day to feed their families.

My point was that from the customer's perspective, buying privately will seem like a better deal because they don't have to pay for the trader's overhead and profit, which, I agree, are of no benefit to the customer.

However, if you have ever negotiated a write-off with an insurer and showed them the asking price of similar cars at a dealer, the insurer will rightly tell you that buying a car from a dealer is considered 'betterment' compares to the car you had, because the dealer will have to (a) rectify all major faults prior to sale, and (b) provide a 12 months statutory warranty, including potentially having to take the car back.

These are tangible benefits that you don't get if you buy privately, and they have a value. My point is that when buying privately, you are not simply avoiding the the dealer's own costs and profit, instead you are getting less value than when buying from a (reputable) dealer.

Another related point is that sellers don't take the time and effort to sell a car privately if all they expect to get for it is what the dealer would have paid them in trade-in (or webuyanycar etc). Instead, asking prices in private sales are often halfway (or thereabouts) between what a trader would have paid them and what the trader would have sold it for.

So in effect, when buying privately you are not eliminating the trader's margin, only part of it, and, as said, you are buying a car with potential faults and no warranty.

I am not saying that buying a car privately is a bad idea, just that believing that you are getting the same deal while cutting our the dealer's profit is an oversimplification.

The bottom line is that there benefits to buying from a dealer, which you lose if buying privately, and difference in price is what these benefits cost you.
 

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