W204 Steering lock mechanical fault diagnosed

[ash59fifty-uk]

The cheek of the guy in the video. Not the only person on here to catch Mercedes stealers being naughty on a dashcam while the car is in for work . Fair play for posting it

 

[Bustermou]

The cheek of the guy in the video. Not the only person on here to catch Mercedes stealers being naughty on a dashcam while the car is in for work . Fair play for posting it

Yes, he sounds really chuffed with himself doesnt he, the amount of times he says I FIXED IT, it must have been his first Steering Lock problem, well hey ho, lets see how chuffed he is when he gets the sack!

 

[ash59fifty-uk]

Yes, he sounds really chuffed with himself doesnt he, the amount of times he says I FIXED IT, it must have been his first Steering Lock problem, well hey ho, lets see how chuffed he is when he gets the sack!

There are bad eggs everywhere mate, but definitely not an isolated incident where MB is concerned

Recently read about a similar thing recorded from a dash cam of some of the employees at Scoobyclinic, allegedly thrashing a customers motor up and down a lane, Scoobyclinic inevitably revived hate from the scoobynet forum including hate mail, phone calls etc. Huge shame as I had my Imprezas there a few times over the years and the service was second to none

As the saying goes... There's always one that has to spoil it for everyone else! Lol

 

[Bustermou]

Honest John says....

Enough said....

 

[ash59fifty-uk]

On the invoice for the steering repair what did it say exactly?

 

[kjb1]

Yes, he sounds really chuffed with himself doesnt he, the amount of times he says I FIXED IT, it must have been his first Steering Lock problem, well hey ho, lets see how chuffed he is when he gets the sack!

not really worth sacking him and a bit unfair, all he did was fix it. The garage and service manager is the fraudulent party here.


Sent from my iPhone

 

[Bustermou]

On the invoice for the steering repair what did it say exactly?

The invoice is uploaded here in an earlier post.....

 

[Bustermou]

not really worth sacking him and a bit unfair, all he did was fix it. The garage and service manager is the fraudulent party here.


Sent from my iPhone

But then professional Mercedes mechanics should not be BATTERING customers cars with a hammer should they? His words not mine....

 

[pembssurf]

Systematic of the motor industry and main stealers in particular.

 

[kjb1]

But then professional Mercedes mechanics should not be BATTERING customers cars with a hammer should they? His words not mine....

im guessing he used a mallet or padded hammer, if no damage arose, and problem fixed ( temporarily i add ) I see no issue with the method as such.


Sent from my iPhone

 

[BlackC55]

I expect he gave it a thump to get it moving so he could plug it in and diagnose it in the workshop. I doubt he will get the sack unless he damaged something.

 

[Bustermou]

Issue Resolved

My issue with MB has now been resolved, they showed me CCTV images of my car being pushed into the workshop and photos of the old lock, they appologised for the technicians methods & language, and gave me a £400 refund.....

 

[Lenny63]

Video now removed

 

[bluepassat]

I have just ordered a new ESL from my local Mercedes dealer with the program key...cost me just over £400 however you get some back for the old ESL and the cost of the program key back...according to mercedes

mine hasn't locked but has failed to crank over quite a lot recently, i phoned to get the full history as the car is used and was told the ESL hasn't been replaced and mines a 2007 model

how easy is it to do? the lock comes off and ignition lights come on

anyone done there own

regards

blue

 

[nrg220]

I have just ordered a new ESL from my local Mercedes dealer with the program key...cost me just over £400 however you get some back for the old ESL and the cost of the program key back...according to mercedes

mine hasn't locked but has failed to crank over quite a lot recently, i phoned to get the full history as the car is used and was told the ESL hasn't been replaced and mines a 2007 model

how easy is it to do? the lock comes off and ignition lights come on

anyone done there own

regards

blue

I got a Mercedes technician who does "side work" to do mine, possibly think you need the same, he did say as mine is a 2007 too, that it's much easier if its not in the locked position. Don't know the process but it didn't seem to take long and he didn't charge a lot but he is a fair guy. Your lucky to get the electronic key as many dealers don't do that I've heard. My whole job was about £330 if I recall the major bit the components

 

[bluepassat]

I have the same model as you C220 CDI elegance, I have found out if its in the locked position the column has to come off, mines still working I have heard its about to fail.....so im not taking the risk

I have ordered the replacement ESL and program key just waiting for them to come in

been told I get £170 back for the key and if I give the old ESL I get some of the cost back...but im not to sure what that is?

they must recondition the old ESL

regards

blue

 

[bluepassat]

well I picked up my ESL and program key today, just need a guide to help me change it anyone??

regards

blue

 

[mersum1es]

Like stated earlier, often reason of W204 steering lock fail is damaged motor inside locking system, and with luck only change of motor (15£) may solve the issue. I have to remain that sometimes fault is recorded to system and in those cases you will need brand new lock and coding key from dealer... I apologies you will need to do some manual translation of text of pictures lol

Special thanks to our local member Ocky:
Mersuforum.net ? katso viestiketjua - Mercedes-Benz W204/ 2008 rattilukko-ongelmat ja korjaus

 

[nrg220]

Sorry blue a bit late. Hope you have it done. Did you try tapping the column with a plastic mallet as in the locked position its more difficult. Mine was locked but freed it that way and drive the car for a week before a new one was fitted

 

[bluepassat]

no I haven't had a look yet only got the parts last week...im off for 3 days next week so will have a look to see how easy it is to do

mines still working and free it only sticks now and again, was hoping to change with the column in place and not have to completely remove

I know mines not been changed so im not going to wait till if fails

regards

blue