Hi all. My 2010 CLS 350 Grand is in for its Service D today. It's 5 months and around 4,500 since I bought it.
They've called to say that the front alignment is out and the rear pads are 80% worn. I'm not surprised they didn't offer to fix either of these things under the 12 month approved used warranty. I've said not to fix them for now as I can't face the expense right now!
However, as it's under 5,000 / 6 months since I bought the car from Mercedes Wakefield, do I have any reasonable cause for complaint? Are they likely to have known about the state of these things when they sold it to me?
For example, as it's under 6 months, perhaps I could make some use of the 2015 Consumer Rights Act?
On the multi-point check from when I bought the car, there's a tick against "Brakes: Check Discs and Pads for Wear and signs of Faulty Operation". Nothing about alignment.
Thanks in advance for any advice.
They've called to say that the front alignment is out and the rear pads are 80% worn. I'm not surprised they didn't offer to fix either of these things under the 12 month approved used warranty. I've said not to fix them for now as I can't face the expense right now!
However, as it's under 5,000 / 6 months since I bought the car from Mercedes Wakefield, do I have any reasonable cause for complaint? Are they likely to have known about the state of these things when they sold it to me?
For example, as it's under 6 months, perhaps I could make some use of the 2015 Consumer Rights Act?
On the multi-point check from when I bought the car, there's a tick against "Brakes: Check Discs and Pads for Wear and signs of Faulty Operation". Nothing about alignment.
Thanks in advance for any advice.