My W124 Works experience

[mark.t]

Well moving it to the section that you wanted it, it will now remain there for ever to be read by members.

Had it stayed where it was it could have gone out of sight for good,(within a few days. ) for the best part where it was once Ian had answered

utter rubbish...and you know it ,these things carry on for ages ... moving it to the right section made it fairer .....as people can read the positive feedback as well...

 

[mark.t]

I don't see you objecting to every other thread in General discussions thats blatantly in the wrong section. Any particular reason you decided to have debate about moving this particular thread???

your post was a whinge to the MB community, could you not sort it like a man instead of running here,

This is the bit that really gets me, why on earth did you let anyone with a angle grinder anywehre near the SEC!

and getting your mate to put the boot in as well.


well you got what you wanted rightly or wrongly it was only your side of the story which you wanted everyone to read, there are ways and means of sorting this out ...i feel it was undue pressure on your part ...as for me i don't give a monkey's ... but i would not come on here to get a matter sorted by useing undue pressure to lever your postion between members.

 

[jaymanek]

Mark, the above is well out of order, i think you should apologise..

This is a forum and he waited long enough before getting the forums input as nothing was being done..

 

[television]

utter rubbish...and you know it ,these things carry on for ages ... moving it to the right section made it fairer .....as people can read the positive feedback as well...

You seem to miss my point, General section post when done go out of sight, mainly for ever, moving it will now be in there to be seen for ever more

But the main thing is that you are happy

 

[smiddyboy1]

utter rubbish...and you know it ,these things carry on for ages ... moving it to the right section made it fairer .....

I for one don't think its fairer in any way, lots of people find the site by chance or by search engines etc and only browse to find a specific thing or possibly a reccomended indy - and by moving the thread has only hidden the issue to the members,
I'm suprised the tread has even run as long as it has, as usually the politics of forums (not specifically ths one) have a habit of deleting the bad words being spread and only alowing for the good of the respected members / vendors.
What has gone on has nothing to do with me and only one side of the story is know (for whatever reason) but I hope it all gets sorted out.
Everyone should feel free to post whatever good or bad reviews they have and not wait till other have opened the door so to speak - there are numerous threads about Dealerships and other garages doing this and that and none of them have any way of defending themselves so to have a balanced "true" idea of who you are taking your car to is what I would like to see,and how the member / indy responds to the "constructive" critisisms.
124 works surely has / had a good name and is undoubltedly a skilled mechanic and as others have poinded out mistakes happen, I just hope it all works out so Ian can go back to what he does best and at the end of the day this is his livelyhood so I hope its not affected.

 

[television]

I will dig out what I have on ASR, the difference here though is that the fault is man made and not a normal ASR breakdown. Nav's car will have ASR 11 with a fair amount of info can be read off, thats if it can talk to Star

 

[mercmanuk]

to a certain point i agree with mark.t,ive had good service from ian"although his coffee cups need bleaching"and a lot of forum members will agree with this,if a mistake has been made it needs sorting,ive been trying to contact ian over a non mb matter for a few weeks and cant get intouch so the guy might be very busy or have personal problems.give the guy a break a lot of members seem to be twisting the knife when its not really due.
this thread wont affect ian's reputation from the people who know or have used him and hopefully it will be sorted and forgotten about in the very near future.

 

[DansSlk]

your post was a whinge to the MB community, could you not sort it like a man instead of running here

Have you been sniffing glue

He has just as much right to post a negative experience on here as anybody else does to post a good one, is that not the point of these places after all?

What the hell good is it if you only see the good stuff, the negatives are just as important as the positives if people are to make informed choices.

Ian chose not to post his side and that's his right but if the situation was only half as messy as it sounded Ian should have just been a man and admitted his mistake immediately then none of this would have happened, he might even have got a Ian made a mistake but fixed it right away and I'm real happy thread instead.

 

[MarkCL]

Its a sad fact of life but sometimes things like this happen - something goes wrong and things don't work out the way they should. At the end of the day posting on a public forum when you feel you've tried everything you can legitimately do to resolve an issue IS your only recourse, so I don't feel the comment about the original post being "a whinge to the MB community" as being fair really. This seemed to me to be a last resort, not an attack at first offence.

There was ample opportunity for both sides of the story to be told - no-one was trying to force a one sided view. I've certainly seen far nastier exchanges on open forums before and think this one was actually very neat in that respect. At the end of the day though its good to hear that things will be resolved, but its a lesson we all need to bear in mind - no-one is perfect and mistakes do happen. It's how they are dealt with thats important. Just me 2p.

Cheers,
Mark

 

[KLP 92]

your post was a whinge to the MB community, could you not sort it like a man instead of running here,

You seem to defend a man that doesn't defend his own actions.

I laugh when people like you question my integrity. Do you know me??

More importantly Ian has been given 4 months to resolve the issues, i waited for a resolve, chased it on many occasions, but no resolve.

If you feel thats acceptable then its your choice. You seem to feel its acceptable to continue to praise someone but you seem to have blinkers on when the tables turn.

For the record has Ian refuted any one of my points?

What would a "man" exactly do? Do you want me to go punch the daylights out of him? Not exactly a very mature approach from you Mark, and once again not a very constructive comment.

 

[KLP 92]

and getting your mate to put the boot in as well

So what exactly are you doing??

 

[television]

You seem to defend a man that doesn't defend his own actions.

I laugh when people like you question my integrity. Do you know me??

More importantly Ian has been given 4 months to resolve the issues, i waited for a resolve, chased it on many occasions, but no resolve.

If you feel thats acceptable then its your choice. You seem to feel its acceptable to continue to praise someone but you seem to have blinkers on when the tables turn.

For the record has Ian refuted any one of my points?

What would a "man" exactly do? Do you want me to go punch the daylights out of him? Not exactly a very mature approach from you Mark, and once again not a very constructive comment.

I think that Graham C230k said it all when he said.

It looks like Nav has taken a lot of time before posting this with events dating back to January. Given the support for Ian here, I think credit needs to be given to Nav for posting this as he clearly felt it needed to be shared.
-------------------------------------------------------------

I met Nav for the first real time at the meet, and a more placid nicer man you could not wish to meet.

I think it was when Ian just got in the car and shot away without saying goodbye to anyone was the straw that broke

 

[GrahamC230K]

I feel some moderation is in order here, the text and tone undoubtably bullyish, but I think the leaving Mark's comments for all to see is the best defence for the case I made earlier and exactly why people should not feel pressurised into not sharing both sides of the story.

If anyone feels different, please report and it will get further consideration.

 

[KillerHERTZ]

as for me i don't give a monkey's

But you feel the need to make very harsh comments over a couple of replies??

I dont feel the incident is any of my business, and of course there will be 2 sides to this story. I do however feel like I know both Members in a distance kind of way (although I have never met ether personally) through the years on this forum, so I wouldnt want to take sides as such, but I respect the time and detail gone into Nav's post.

I do however think this thread should stay on here for all to see, we have had many threads what a good service 124works offers, it wouldnt be fair to remove any negative comments for the club. The same would apply to Ollie's business/othergarage if somthing like this should ever happen. A completely perfect garage sounds strange/dodgy anyway

Last month I recommended the Garage I used: AutoKare Cambridge to another member on this forum. From what I gather he didnt have much luck with them as his problem wasnt solved - yet ive not had any trouble with them in the past. - things like this happen

Im glad a solution of sorts is happening, Nav's car is a credit to him and hopefully this will be sorted out, I think it would however be benifical for Ian to add a comment on the whole matter (without becoming a heated argument) as alot of his business comes from this site (from what I read )

 

[Subyland]

I can't see why mark.t is getting so agitated about. Leaving feedback is what this forum is about. I wish he would have use the same amount of restriction as Nav used.
Based on recommendations from this forum I shall be using Alfie' services later this month, although he is quite some distance away from me. I don't anticipate any problem at all and will report my experience. And if, by some extraordinary reason there was to be a concern I shall give Mark time to get it sorted and will also say that any issue has been dealt with. This is what makes a good reputation: the ability to sort problems efficiently.

 

[Dieselman]

I've been deliberately avoiding this thread as I don't know enough about the situation form either party's point of view, but now it appears that a resolution may be in sight I would like to offer a few comments.

Having read KLP's initial post it appears though something has gone wrong with this repair, but it's worth noting that there must have been an issue removing the water pump, probably due to corrosion.

I suspect the initial repair took a lot longer than anticipated as a result of this (and maybe a few other reasons) and that the car was being worked on on a driveway on jack/ramps etc without power tools.
This always hampers a repair.

As far as repairing the ECU couldn't a Bosch service centre perform diagnosis and then send the unit for repair to someone like BBA, for example.

Dave Lewis mentions a repair which didn't work out as planned but we have no detail as to that repair so can't really pass any judgment on that, all the work may be fully justified.

I'm in total agrement that if the job goes wrong it should be rectified asap which doesen't appear to have happened here.

I noted the words 'wing protectors' in more than one post. Might be worth a small investment there.

Not all bad feedback is bad news, use it to learn from.

 

[mark.t]

I for one don't think its fairer in any way, lots of people find the site by chance or by search engines etc and only browse to find a specific thing or possibly a reccomended indy - and by moving the thread has only hidden the issue to the members,
I'm suprised the tread has even run as long as it has, as usually the politics of forums (not specifically ths one) have a habit of deleting the bad words being spread and only alowing for the good of the respected members / vendors.
What has gone on has nothing to do with me and only one side of the story is know (for whatever reason) but I hope it all gets sorted out.
Everyone should feel free to post whatever good or bad reviews they have and not wait till other have opened the door so to speak - there are numerous threads about Dealerships and other garages doing this and that and none of them have any way of defending themselves so to have a balanced "true" idea of who you are taking your car to is what I would like to see,and how the member / indy responds to the "constructive" critisisms.
124 works surely has / had a good name and is undoubltedly a skilled mechanic and as others have poinded out mistakes happen, I just hope it all works out so Ian can go back to what he does best and at the end of the day this is his livelyhood so I hope its not affected.

Well you said it...just hope that you are all happy you all got what you wanted ....


and running to admin to report a thread.

some people want to stick the knife in and twist it ... and go on thanking each other in the process like a bunch of school kids ...you need to be ashamed of yourselves... i make a point of how unfair and unjust it was next time there's a hanging I'll bring mi knitting .....kangaroo court or what

 

[DansSlk]

Well you said it...just hope that you are all happy you all got what you wanted ....

If what your trying to say is that negative reviews should not be posted because it could effect somebody's livelihood then that's not only ridiculous but totally irrelevant.

Provide good service and get a good review, provide pants service and get a bad review, it's a fact of life and if your self-employed you should be prepared to accept it or better yet provide a good service and always fix mistakes and you wont get bad reviews in the first place.

I really hope this does not effect Ian's livelihood but i do hope he will learn from it.

 

[television]

...



some people want to stick the knife in and twist it ...

What are you doing to KLP then, you have not seen his side of things once, and you do not even know the man

 

[KLP 92]

Having read KLP's initial post it appears though something has gone wrong with this repair, but it's worth noting that there must have been an issue removing the water pump, probably due to corrosion.


As far as repairing the ECU couldn't a Bosch service centre perform diagnosis and then send the unit for repair to someone like BBA, for example.

.

Thnaks D-man, The water pump had been changed last year, was approx 11 months old. The bearing went again as i below the fan shroud came off and got wedged underneath the fan causing the bearing to fail.

BBA remas examined my uinit but unfortunately couldn't tell me anymore as they didn't have the facilites

I will have an expert look at the vehicle and get a second opinion.