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Before you take delivery, make sure it has had the software update for external temperature display. Dave's you taking it back....make sure your charge cable is the latest upgraded sealed weatherproof plug and rear socket. Make sure the heater booster problem has been eradicated. Make sure you ask about any reported high voltage short circuit problems and corrective action having been carried out. Mine has been in the garage for 3 weeks and found out today it won't be back till 26th Feb....that's 4 and a half weeks of software updates, problem diagnosis and waiting for parts from Germany. Apparently, new charge cables in stock this week and heater boosters next week....nightmare...if I could cancel I would...
Bam... a 78 year old man crashed into my car (17 days old)
I kinda hate everything now.
Is there anybody out there?
With my luck this week i might end with a Peugeot for rental while at repair.Ouch! Multiple panels too.
I have exactly the same problem with the charger (heater seems OK). Mine has been at the dealers 3 weeks now, was told last week, one or two weeks and I'll have it back.
Rang for an update this afternoon and told the part will not be available until mid March at the earliest as it was being re-designed and would then need thorough testing before being put into production.
Initially I assumed there had been a bad batch of charger cables/sockets but it's now looking like every car could potentially have the same problem
Bam... a 78 year old man crashed into my car (17 days old)
I kinda hate everything now.
Hi guys... New to the site. I've just taken delivery of my C350E and some help with home chargers. ChargeMaster are charging £395 whilst Rolec are quoting £195 on their website?
Any advise please?
David, mine is going in on March 9th to investigate the problem that stopped it charging via the socket this week. How was car affected?
Mine tripped the RCD on the Rolec socket and showed a fault light on the 13A lead controller. I've tried leads from a workmates 350e so I know it's not the leads. It's charging ok from the engine though so I'm hoping it's just a dodgy socket in the bumper.
If they find a problem with my car I'll be wanting it back until they get the parts in.
Hi guys... New to the site. I've just taken delivery of my C350E and some help with home chargers. ChargeMaster are charging £395 whilst Rolec are quoting £195 on their website?
Any advise please?
I have exactly the same problem with the charger (heater seems OK). Mine has been at the dealers 3 weeks now, was told last week, one or two weeks and I'll have it back.
Rang for an update this afternoon and told the part will not be available until mid March at the earliest as it was being re-designed and would then need thorough testing before being put into production.
Initially I assumed there had been a bad batch of charger cables/sockets but it's now looking like every car could potentially have the same problem
Hi All
Snowman - how many miles did you do and what spoeds were you cruising at? Also, did you charge via plug in at any point?
Mathew
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